J3 Issue ?
avatar uglyeoin
uglyeoin
25 Jun 2017

Steps to reproduce the issue

If the configuration.php has the incorrect location for the Joomla! cache then Joomla! will not load, the admin has an error message "Joomla! cache does not exist", the global configuration is unsaveable with the error "joomla! cache does not exist" and the global configuration loses the "file" option for caching. screen shot 2017-06-25 at 14 45 43

Expected result

The file option remains which then allows you to see the location of the Joomla! cache which helps you to identify that it is incorrect. It also means non-technical users can change this option in global configuration rather than using FTP.

Actual result

As the file option disappears, so does the location of the Joomla! cache meaning it is harder to understand what is going on. It can be resolved by editing configuration.php manually. The value you need to correct is: public $cache_path = '/home/xxxxx/cache';

screen shot 2017-06-25 at 14 50 32

System information (as much as possible)

systeminfo-2017-06-25T09-47-40-05-00.txt

Additional comments

avatar uglyeoin uglyeoin - open - 25 Jun 2017
avatar joomla-cms-bot joomla-cms-bot - labeled - 25 Jun 2017
avatar uglyeoin uglyeoin - change - 25 Jun 2017
The description was changed
avatar uglyeoin uglyeoin - edited - 25 Jun 2017
avatar uglyeoin uglyeoin - change - 25 Jun 2017
The description was changed
avatar uglyeoin uglyeoin - edited - 25 Jun 2017
avatar uglyeoin uglyeoin - change - 25 Jun 2017
The description was changed
avatar uglyeoin uglyeoin - edited - 25 Jun 2017
avatar franz-wohlkoenig franz-wohlkoenig - change - 25 Jun 2017
Category com_cache
avatar brianteeman
brianteeman - comment - 20 Aug 2017

I can confirm that if you set a non-existent path for the cache then after saving that field is not presented and it cannot be edited in the ui

avatar franz-wohlkoenig franz-wohlkoenig - change - 20 Aug 2017
Status New Confirmed
avatar alor702000
alor702000 - comment - 14 Oct 2017

Re : Error of the file cache storage

go to configuration.php and put:
public $cache_handler = '';

avatar csthomas
csthomas - comment - 14 Oct 2017

This PR #17671 should help in half

avatar csthomas
csthomas - comment - 14 Oct 2017

My PR does not fix the whole issue.

It only fix "the global configuration is unsaveable"

avatar franz-wohlkoenig franz-wohlkoenig - change - 7 Nov 2017
Status Confirmed Discussion
avatar brianteeman brianteeman - change - 25 Mar 2018
Labels Added: J3 Issue
avatar brianteeman brianteeman - labeled - 25 Mar 2018
avatar HLeithner
HLeithner - comment - 10 May 2019

This has been fix in Joomla 3.9.6 with PR #21952

avatar HLeithner HLeithner - change - 10 May 2019
Status Discussion Closed
Closed_Date 0000-00-00 00:00:00 2019-05-10 16:50:11
Closed_By HLeithner
avatar HLeithner HLeithner - close - 10 May 2019

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