?
avatar Delemo
Delemo
3 May 2016

Hello,

Steps to reproduce the issue

In Joomla! Users options, allow user registration and set New User Account Activation to Administrator

Expected result

From the backend, when admin clicks Enabled button for a new user, an email should be sent to this user to notify him that his account is enabled.

Actual result

The workflow is working only from the frontend, when clicking the link sent to admin after user registration.

System information (as much as possible)

Joomla! 3.5.1
PHP 7.0
MySQL 5.5

Regards

avatar Delemo Delemo - open - 3 May 2016
avatar photodude
photodude - comment - 3 May 2016

What are your Global Settings → Server → Mail Settings?

avatar Delemo
Delemo - comment - 3 May 2016

Hi photodude,

Send Mail: Yes
Mailer: SMTP
Disable Mass Mail: No
SMTP Authentication: Yes
SMTP Security: SSL
And the needed credential info (Port, Username, Password and Host)

Send Test Mail is working fine.

Regards


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/10216.

avatar photodude
photodude - comment - 3 May 2016

Do you get this issue with Mailer: PHP Mailer ?

avatar brianteeman
brianteeman - comment - 3 May 2016

Pretty sure we have had this issue before with email notifications not being sent when a user is created in the admin. Maybe you can search and find it.


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/10216.

avatar photodude
photodude - comment - 3 May 2016

@brianteeman Is this the issue #4376 you are referring to?

avatar brianteeman
brianteeman - comment - 3 May 2016

I think so - looks familiar

On 3 May 2016 at 19:34, Walt Sorensen notifications@github.com wrote:

@brianteeman https://github.com/brianteeman Is this the issue #4376
#4376 you are referring to?


You are receiving this because you were mentioned.
Reply to this email directly or view it on GitHub
#10216 (comment)

Brian Teeman
Co-founder Joomla! and OpenSourceMatters Inc.
http://brian.teeman.net/

avatar Delemo
Delemo - comment - 4 May 2016

@photodude

I'm working on a MAMP local install and I've never succeed to make PHP Mailer working with MAMP that's why I'm using SMTP configuration.

I will move my test site live and will test PHP Mailer today.

Regards


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/10216.

avatar Delemo
Delemo - comment - 4 May 2016

Hi,

I've moved my test site on a live web host.
The configuration is the following:
Joomla! 3.5.1
PHP 5.6.20
MySQLi 5.5.46-0+deb7u1-log

I've changed my mail settings for PHP Mail (Send Test Mail passed).

In the backend after clicking Enabled button no email is sent to the user (neither after clicking Activated button).

Using the activation link sent to the admin to activate the user account from the frontend is still working and, by this mean, an email is sent to the user.

Regards


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/10216.

avatar photodude
photodude - comment - 4 May 2016

@Delemo Thanks for working through those scenarios of SMTP vs PHPMailer.

avatar sovainfo
sovainfo - comment - 5 May 2016

Suggest to close this issue as Works As Designed !

Propose some code if you desire this functionality!

avatar Delemo Delemo - change - 9 May 2016
Status New Closed
Closed_Date 0000-00-00 00:00:00 2016-05-09 08:17:30
Closed_By Delemo
avatar Delemo Delemo - close - 9 May 2016
avatar joris85
joris85 - comment - 6 Sep 2017

I have the same issue, you should have an option in backend to activate and send e-mail.
It is working as designed but if you do not want to do it with e-mail but loggin in in backend and do it there it is just nog possible.

Is there already code for this or is this coming in a coming release?

Thanks!


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/10216.
avatar brianteeman
brianteeman - comment - 6 Sep 2017

Unfortunately not - see #13620

For a possible solution read this post and the comments https://brian.teeman.net/joomla/authorising-and-approving-joomla-users

avatar Ooops-404
Ooops-404 - comment - 17 Aug 2018

@brianteeman

Is your work around still valid? or is there a different way?
I was going to go through the steps you lay out in your website but then I noticed that you warned that you are not maintaining this. So I prefer to ask before I do anything to the website.

https://brian.teeman.net/joomla/870-authorising-and-approving-joomla-users
https://github.com/brianteeman/AdminApproval/releases/tag/1.0

Sidenote: Not a big deal but I had to search for the article in your website, the URL is now different.

avatar Ooops-404
Ooops-404 - comment - 17 Aug 2018

Update.

Found this; https://extensions.joomla.org/extensions/extension/clients-a-communities/user-management/notify-activation/

Installed it and seems to fit the bill. Quite nice actually.

@brianteeman

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