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a11y
[#48160] - SP Page Builder Update Fails with "Failed to Download Package" (403 Error) on Joomla 3.10
- Closed
- 29 Jul 2026
- Medium
- Build: 5.4-dev
- # 48160
Steps to reproduce the issue
1.Warning
Error connecting to the server: 403
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your site's files and database before you start updating.
×
Error
Failed to download package. Download it and install manually from https://www.joomshaper.com/index.php?option=com_product&task=download.download&package=release&id=10381.
Version
5.4
Expected result
No response
Actual result
No response
What device were you using? (eg, phone, laptop)
No response
What web browser were you using? (eg, Chrome, Safari)
No response
Assistive Technology?
No response
Additional Comments
No response
joomla-cms-bot
- | Labels |
Added:
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a11y
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| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2026-07-29 09:47:27 |
| Closed_By | ⇒ | alikon |
alikon
- comment
- 29 Jul 2026
please use the forum https://forum.joomla.org/
Did you download and install it manually? Did you ask Joomshaper forum support what did they said? Its a Joomla bug or..?