No Code Attached Yet bug
avatar jpowell53590
jpowell53590
25 Mar 2026

What happened?

My original ticket got closed as spam. So, I'm opening a new issue since I can not reopen the ticket.

Please refer to ticket #47464 for original details.

New info:

I beg to disagree. This is not how I expected Joomla to behave.

If you go direct to this website: https://visit.wisdeaf.org and then click on the donate it DOES REDIRECT to the page it is supposed to go to.

Image

Click on the donate link ..you will be redirected to this page with the long URL

Image

Now, from the Joomla website, if I click on the "Support WAD" link, it is supposed to go to the https://visit.wisdeaf.org/donate which then redirects to the actual page you see in the 2nd screenshot above

Image

So, my point is that System URL links to EXTERNAL websites do not work as expected.

I am surprised that you did not ask me to try putting in the long URL into the menu. As a test, I added that link to the Get Involved menu ("Support WAD (long)") and it does work but I lose the link tracking data that YOURLs tracks.

So, I still think Joomla is not treating SEO links properly.

Version

6.0

Expected result

The menu link "Support WAD" under "Get Involved" menu is supposed to redirect to https://visit.wisdeaf.org/donate and then YOurLs will redirect to the final URL (a linnk on the Zeffy platform)

Actual result

I get a 404 - Not Found error page.

System Information

I'm running Joomla 6.03

Additional Comments

Please refer to original ticket #47464

avatar jpowell53590 jpowell53590 - open - 25 Mar 2026
avatar jpowell53590 jpowell53590 - change - 25 Mar 2026
Labels Added: bug
avatar jpowell53590 jpowell53590 - labeled - 25 Mar 2026
avatar joomla-cms-bot joomla-cms-bot - change - 25 Mar 2026
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 25 Mar 2026
avatar jpowell53590
jpowell53590 - comment - 25 Mar 2026

Please help me understand why "Support WAD" link does not work correctly but if I put in the final URL into the menu ("Support WAD (long)", it does work.

avatar jpowell53590
jpowell53590 - comment - 25 Mar 2026

This is from a real person. I did not appreciate my original ticket getting closed as spam.

avatar brianteeman
brianteeman - comment - 25 Mar 2026

As i showed iin the original issue the yourls link does NOT work. It is nothing to do with Joomla. Even if I click on the link directly from github it does not work.

chrome_U7pe7F5bef.mp4
avatar brianteeman
brianteeman - comment - 25 Mar 2026

If you go direct to this website: https://visit.wisdeaf.org/ and then click on the donate it DOES REDIRECT to the page it is supposed to go to.

thats because if you look at the code of that page the link is NOT the yourls short link but the full url

Image
avatar jpowell53590
jpowell53590 - comment - 25 Mar 2026

Thank you.

My point here is that the "Support WAD" link as seen from the Joomla backend (screenshot below)

Image

It shows a link that is supposed to go to https://visit.wisdeaf.org/donate and then YOURLs processes that link and redirects to the Zeffy page. I could say it's a 2 hop link before reaching the final page. YOURLs is a link tracking system and it tracks the hits, clicks, etc. (YOURLs is also open source and its on GitHub, too)

What I'm saying is:
a) clicking on friendly "Support WAD" (short) link does not go to https://visit.wisdeaf.org/donate YOURLs is supposed to redirect to the Zeffy link and record the tracking info.

b) clicking on the non-friendly long link "Support WAD (long)" does go to the correct page. But YOURLs will not track that redirect because it didn't go through YOURLs

I need the tracking information.

I do see what you're saying and I see your reasoning that it has nothing to do with Joomla. But it seems to me that the Joomla link has something that is preventing the link to reach the final destination or not letting YOURLs finish processing the short link

I will look at YOURLs and see if there is something within that app that is preventing the. redirects from working.

Again, I prefer to use short links so that I can track the traffic including geolocation data. Since I just proved that the non-friendly long links which has meaningless URLs works fine. But again, I prefer to use something that is easy to remember and not have to copy/paste the long URL.

Another reason for using the short links (YOURLs) si that at some point in time, the final page could change to a different page/URL. It is much easier to change the. long URL in the YOURLs system rather than having to go through every single article and menu link with the long URLs to update each to the new URL. By using the short link, I don't have to take the time to go through all the articles and menu links. That's the beauty of using short links

And like I said in the closed ticket ...this behavior worked just fine in Joomla 3. (before SEO)

And please keep in mind, I"m a volunteer webmaster so I don't have the time to go through every article/menu to update URLs when it changes. That's why I use short links so I don't have to update anything in Joomla -- only in YOURLs.

avatar jpowell53590
jpowell53590 - comment - 25 Mar 2026

I would encourage you to go look at YOURLs -- it's open source and here on GitHub.

There is a reason why I use short links. I only have to update the short links in ONE place versus having to go through every article, module and menu item links to update if the long URL changes. (like if we decide to change our Donate page to a new campaign page which will have a different URL).

avatar brianteeman
brianteeman - comment - 25 Mar 2026

I am perfectly familiar with yourls as we use it here at the joomla project But thats irrelevant.
YOUR yourls link does NOT work. It doesnt matter if you put that yourls link in joomla or a static html page or even here on github. It doesnt work - your problem is with yourls. I already showed you that the link doesnt work here on github. It is NOTHING to do with Joomla. Let me show you another video using the link posted in your previous post. So clearly nothing to do with Joomla at all and it does NOT work

chrome_MM5EpOvSpB.mp4
avatar jpowell53590 jpowell53590 - change - 25 Mar 2026
Status New Closed
Closed_Date 0000-00-00 00:00:00 2026-03-25 14:41:37
Closed_By jpowell53590
avatar jpowell53590 jpowell53590 - close - 25 Mar 2026
avatar jpowell53590
jpowell53590 - comment - 25 Mar 2026

Like I said before, I understand and know what you are saying. No need to keep repeating.

I do NOT want to use the long, non-firendly URLs in Joomla articles, menus, etc especially if I have to update the links if I need to replace the external website/page with a new one. In this particular example, at some point in time. in the future, if we close the current campaign and change to a new one, I would have to go through every article and menu item to check and replace with the new URL. Using short links save a lot of time and effort especially for a volunteer. One ONE change needs to be made and that is inside YOURLs vs. many inside Joomla.

I'm closing this ticket.

avatar brianteeman
brianteeman - comment - 25 Mar 2026

it is NOTHING to do with YOURLS. A correct YOURLS link will work - we use yourls here at the joomla project. You do NOT have to change anything in your joomla site. Just fix your YOURLS and it will work exactly as you want it to

You can test this by using this link http://joom.la/gDW

that is a yourls generated shortlink

avatar brianteeman
brianteeman - comment - 25 Mar 2026
Image Image

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