[#44731] - Unresponsive Deletion of Extensions and Toolbar in Joomla 5.2.3 with Module Script Load Errors
- Closed
- 14 Jan 2025
- Medium
- Build: 5.2-dev
- # 44731
Steps to Reproduce the Issue
- Install any extension, plugin, or module in the latest Joomla version (5.2.3).
- Navigate to the management section and attempt to delete the installed item.
Expected Result
- The selected extension, plugin, or module should be deleted successfully.
Actual Result
- No action occurs upon attempting to delete the item.
System Information
| Setting | Value |
|---|---|
| OS | Linux srv01.loginsecure.eu 4.18.0-513.18.1.el8_9.x86_64 |
| MySQL Version | 8.0.36 |
| Character Set | utf8mb4_0900_ai_ci |
| Joomla Version | 5.2.3 Stable [Uthabiti] |
| PHP Version | 8.3.9 |
| Web Server | Apache fpm-fcgi |
| Browser | Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36 |
Additional Comments
In the Joomla admin interface, an error message appears on every page:
"An import map is added after module script load was triggered."
Additionally, when attempting to delete an extension or use the toolbar in any extension, the following errors are encountered:
"Uncaught TypeError: Failed to resolve module specifier "joomla.dialog". Relative references must start with either "/", "./", or "../"."
"joomla-toolbar-button.min.js?623aee:4 Uncaught (in promise) TypeError: Failed to resolve module specifier 'joomla.dialog' at HTMLElement.executeTask (joomla-toolbar-button.min.js?623aee:4:1659)."
This issue persists despite disabling custom code and the site runs various extensions including Gridbox, RSForm Pro, Acymailing, Akeeba Backup, JCH Optimize, and Aimy Captchaless Captcha.
I have searched through bug trackers and forums without finding a related solution for these specific errors in conjunction with Joomla 5 including the support forums of all of the various extensions, sadly, cannot find anything.
Request for Assistance
Any guidance on resolving these issues would be greatly appreciated. Thank you for your support!
joomla-cms-bot
- | Labels |
Added:
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| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2025-01-14 14:40:00 |
| Closed_By | ⇒ | hennysmafter |
Dear @brianteeman,
Thank you for your reply. I appreciate your input on this matter.
We initially suspected JCH Optimize and attempted to delete the entire package for testing. However, this led us to encounter the third error line.
Surprisingly, the actual culprit was our NordVPN connection. We discovered that all systems with the VPN active experienced these errors across multiple client websites and our own. An employee without VPN could modify Joomla without issues, revealing NordVPN as the source. This is unprecedented in our experience.
I apologize for the confusion. This is clearly not a Joomla-related issue, and I'm sorry for any inconvenience caused.
Thank you once again for your assistance!
From experience this sounds like a misconfiguration of jch optimise and you should ask them for support