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avatar gwstyles
gwstyles
17 Sep 2024

Steps to reproduce the issue

Install J5.1.4 , go to Help/Joomla help and click on any help file and nothing happens?

Expected result

It works

Actual result

Nothing, no errors, no logs.

System information (as much as possible)

Full FPA available at https://forum.joomla.org/viewtopic.php?f=839&t=1012021
Brief J 5.1.4, php 8.3 server lightspeed.

Additional comments

avatar gwstyles gwstyles - open - 17 Sep 2024
avatar joomla-cms-bot joomla-cms-bot - change - 17 Sep 2024
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 17 Sep 2024
avatar tecpromotion tecpromotion - change - 17 Sep 2024
The description was changed
avatar tecpromotion tecpromotion - edited - 17 Sep 2024
avatar tecpromotion
tecpromotion - comment - 17 Sep 2024

confirmed

avatar brianteeman
brianteeman - comment - 17 Sep 2024

index.php:1 Mixed Content: The page at 'https://www.example.com/administrator/index.php?option=com_admin&view=help' was loaded over HTTPS, but requested an insecure resource 'http://help.joomla.org/proxy/index.php?option=com_help&keyref=Help51:Start_Here'. This request has been blocked; the content must be served over HTTPS.

avatar brianteeman
brianteeman - comment - 17 Sep 2024

was there a redirect to https in place on the help server previously that has been lost in the server migrations @carcam

avatar tecpromotion
tecpromotion - comment - 17 Sep 2024

And in case someone tests it in 5.2.0-beta, the links with Help52 don't yet exist.

avatar tecpromotion
tecpromotion - comment - 17 Sep 2024

@gwstyles, could you please check whether you can access this link: https://help.joomla.org/proxy?keyref=Help51:Start_Here&lang=en
And whether this matches the link in the source code when you access yourdomain.tld/administrator/index.php?option=com_admin&view=help. Thanks.

avatar HLeithner
HLeithner - comment - 17 Sep 2024

Can't replicate for 5.1, 5.2 may not have any entries yet.

avatar brianteeman
brianteeman - comment - 17 Sep 2024

The problem is coming from Help:CreateUrl here

<li class="item"><?php echo HTMLHelper::_('link', Help::createUrl('Start_Here'), Text::_('COM_ADMIN_START_HERE'), ['target' => 'helpFrame']); ?></li>
<li class="item"><?php echo HTMLHelper::_('link', 'https://help.joomla.org/proxy?keyref=Help4.x:License', Text::_('COM_ADMIN_LICENSE'), ['target' => 'helpFrame']); ?></li>
<li class="item"><?php echo HTMLHelper::_('link', Help::createUrl('Glossary'), Text::_('COM_ADMIN_GLOSSARY'), ['target' => 'helpFrame']); ?></li>

If you look at the generated code you will see that all the links are http EXCEPT for the licence

avatar brianteeman
brianteeman - comment - 17 Sep 2024

Weird that I can confirm the problem on one server but not on another

avatar tecpromotion
tecpromotion - comment - 17 Sep 2024

@gwstyles There is a missing colon in your URL after Modules:
Correct link: https://help.joomla.org/proxy?keyref=Help51:Admin_Modules:_Multilingual_Status&lang=en

avatar HLeithner
HLeithner - comment - 17 Sep 2024

Weird that I can confirm the problem on one server but not on another

can you check your configuration.php please?

public $helpurl = 'https://help.joomla.org/proxy?keyref=Help{major}{minor}:{keyref}&lang={langcode}';

avatar gwstyles
gwstyles - comment - 17 Sep 2024

No I have the colon, I just missed it, very hard to see the url. I am long in the tooth...

avatar brianteeman
brianteeman - comment - 17 Sep 2024

@HLeithner - bingo give that man a prize. That is indeed the problem

avatar HLeithner
HLeithner - comment - 17 Sep 2024

is this a new site or a page from an older joomla version? (at least the config file)

avatar brianteeman
brianteeman - comment - 17 Sep 2024

it is a site that has been upgraded from 3.x
other updated sites are ok - weird

problem resolved as "my error" as far as I am concerned

avatar gwstyles
gwstyles - comment - 17 Sep 2024

I have just discovered after watching Brian's video that turning Privacy badger Off for my site and Voila it all works.

avatar tecpromotion
tecpromotion - comment - 18 Sep 2024

@gwstyles please close the issue if your problem has now been resolved. Thank you.

avatar gwstyles gwstyles - change - 19 Sep 2024
Status New Closed
Closed_Date 0000-00-00 00:00:00 2024-09-19 08:20:47
Closed_By gwstyles
avatar gwstyles gwstyles - close - 19 Sep 2024

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