Steps to reproduce the issue

activate and configure Ldap authentification plugin
mayber need a update/better help on configuring ?

Expected result

new user login with his ldap username/password
user automativally integrated in joomla and success login

Actual result

user unknown, can't access

System information (as much as possible)

Serveur : Linux Ubuntu 22.04lts
Joomla : 5.0 then updated to 5.1
apache 2.4, PHP 8.1, Mariadb 15.1

Other site using ldap works fine, even with SSO.

maybe i need help to know what i should configure

the only log i can get :
2024-05-30T13:35:13+00:00 INFO 10.0.1.107 ldapfailure Le mot de passe ne correspond pas au nom d'utilisateur, ou vous n'avez pas encore de compte.

My joomla is in french/