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avatar rikaryoo
rikaryoo
2 May 2024

Steps to reproduce the issue

When clicking on the "Options button" at the top right of the template, clicking save redirects to this link:

my domain /administrator/index.php?option=com_config

which generates an "Internal Server Error"

several extensions affected, including Easy Job Manager and JCE

Expected result

This message indicates a PHP error related to the StyleModel.php file in
your site. Specifically, it looks like the code is trying to access a
property called "parent" on something that is not actually an object, but
instead of an array. This can happen for a number of reasons, such as lack of
unexpected data or data structures.

Actual result

Works with limitations and redirects without saving changes to Internet Server Error

System information (as much as possible)

Joomla 5.1
PHP 8.2
Mysql 8

Easy Jobs Manager 5.3.0
JCE Editor 2.9.63

Additional comments

I'm not a programmer, but I identified this problem when I found myself unable to solve a problem that was affecting my websites, after upgrading from version 5.0.3 to 5.1.

see attached images:

error-1
error-2
error-3
error-4

avatar rikaryoo rikaryoo - open - 2 May 2024
avatar joomla-cms-bot joomla-cms-bot - change - 2 May 2024
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 2 May 2024
avatar exlemor
exlemor - comment - 2 May 2024

Hi @rikaryoo, (I'm NO expert but from what I know/understand) this does not appear to be a Joomla issue but an Easy Job Manager issue, have you reached out to JoomBoost ?

from what I can compare to other extensions, they are not generating the correct link when clicking on Options:

https://www.domainname.com/administrator/index.php?option=com_config&view=component&component=com_NAMEOFCOMPONENT&path=&return=aHR0cHM6Ly93d3cuanVubml0aS5jb20vYWRtaW5pc3RyYXRvci9pbmRleC5waHA%2Fb3B0aW9uPWNvbV9vc21hcA%3D%3D

(if yours is cut off at https://www.domainname.com/administrator/index.php?option=com_config as you can see, there is quite a bit missing and that shortened version corresponds to Joomla's own Global Configuration page)

That or something in your .htaccess file is affecting the redirect of https://www.domainname.com/administrator/index.php?option=com_config to Joomla's Options page.

Hope that helps.

avatar rikaryoo
rikaryoo - comment - 3 May 2024

@exlemor thank you for your feedback, my understanding of support was different from yours, thank you for clarifying.

I will contact support again. Which made me post here that the error also happened in JCE, which in J5.0.3 worked fine.

If in doubt, I'll close the tip and look for an answer.

Thank you for your help and your time!!!

avatar chmst chmst - change - 3 May 2024
Status New Closed
Closed_Date 0000-00-00 00:00:00 2024-05-03 14:54:29
Closed_By chmst
avatar chmst chmst - close - 3 May 2024
avatar chmst
chmst - comment - 3 May 2024

Thanks. I close this for now. Also JCE is an extension and not part of the core.

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