No Code Attached Yet Information Required
avatar webvendora
webvendora
29 Feb 2024

Steps to reproduce the issue

Try to sort the custom fields by clicking on the field group header

Expected result

Sorted list in the admin backend

Actual result

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

System information (as much as possible)

PHP 8.1
Joomla 5.0.3.

Additional comments

avatar webvendora webvendora - open - 29 Feb 2024
avatar webvendora webvendora - change - 29 Feb 2024
Labels Removed: ?
avatar joomla-cms-bot joomla-cms-bot - change - 29 Feb 2024
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 29 Feb 2024
avatar fgsw
fgsw - comment - 29 Feb 2024

Sort article, contact, user custom fields by field groups give Forbidden You don't have permission to access /administrator/index.php on this server.

System Information

PHP Built On Linux lamp302.cloudaccess.net 3.10.0-962.3.2.lve1.5.81.el6h.x86_64 #1 SMP Wed May 31 12:07:35 UTC 2023 x86_64
Database Type mysql
Database Version 8.0.34-cll-lve
Database Collation utf8mb4_general_ci
Database Connection Collation utf8mb4_0900_ai_ci
Database Connection Encryption None
Database Server Supports Connection Encryption Yes
PHP Version 8.3.1
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 5.1.0-beta1-dev Development [ Kudumisha ] 20-February-2024 16:31 GMT
Joomla Backward Compatibility Plugin Disabled
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:123.0) Gecko/20100101 Firefox/123.0

Additional comments

Same result on 4.4.4-dev (test only article).

avatar brianteeman
brianteeman - comment - 29 Feb 2024

I can not replicate this. The 503 message is coming from your server. In my experience this has been triggered by a bad apache mod_security rule and you should ask your hosts to check their logs which should giv4e more details

avatar Quy Quy - change - 1 Mar 2024
Labels Added: Information Required
avatar Quy Quy - labeled - 1 Mar 2024
avatar Quy
Quy - comment - 2 Mar 2024

I cannot replicate either with the server error and permission access.

avatar fgsw
fgsw - comment - 2 Mar 2024

Thanks @brianteeman @Quy for info, then its a issue of cloudaccess.

avatar Quy Quy - change - 4 Mar 2024
Status New Closed
Closed_Date 0000-00-00 00:00:00 2024-03-04 14:35:48
Closed_By Quy
avatar Quy Quy - close - 4 Mar 2024
avatar Quy
Quy - comment - 4 Mar 2024

Closing as non-reproducible.

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