[#42763] - Facebook Links
- Closed
- 5 Feb 2024
- Medium
- Build: 4.4.2
- # 42763
Steps to reproduce the issue
If a facebook page is set to link to to a Joomla 4 website, the the return url is something like this.
https://www.website.co.uk/?fbclid=IwAR2Swzbda3oEmj5dkJAkwNvlrjrrhzr88D3a0sTgUjAm_BqURsUc4Uy-mTc
Expected result
We would expect the website to load and ignore the facebook tracking code.
Actual result
Yhe website does not load and we get 500 Internal Server Error
An internal server error has occured.
System information (as much as possible)
This can be fixed with 2 lines added tot he .htaccess file.
RewriteCond %{QUERY_STRING} "fbclid=" [NC]
RewriteRule (.*) /$1? [R=301,L]
The problem with this fix is that Google Analytics cannot then see that the traffic came from facebook and records it as direct traffic.
Additional comments
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Hello
I am not using litespeed as a web server.
I have also tested this on multiple web sites and can not confirm a 500 error message.
Please enable debug in global config and trigger the error on your site.
This should now display a Stack trace - please copy and paste that here
I have the .htaccess fixed disabled on the site in question and debug enabled. Not sure what else to do.
The URL : https://www.heronfield.co.uk/?fbclid=IwAR2Swzbda3oEmj5dkJAkwNvlrjrrhzr88D3a0sTgUjAm_BqURsUc4Uy-mTc
Now that you shared the url to your site I can see that you ARE using litespeed and that the 500 message is being generated by litespeed and not by joomla. I am not a litespeed expert but everything I wrote in tyhe referenced forum post should be relevant.
This is not a joomla problem.
| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2024-02-05 18:12:20 |
| Closed_By | ⇒ | Quy |
Closing as not a core issue.
After testing some Joomla sites I can not confirm that query strings like
?fbclid=IwAR2Swzbda3oEmj5dkJAkwNvlrjrrhzr88D3a0sTgUjAm_BqURsUc4Uy-mTclead to an 500 error in Joomla 3, 4, 5 per se. Pages load normally with the unchanged query string.
Did you read already this thread in Joomla forum? https://forum.joomla.org/viewtopic.php?t=998394
especially comment: