[#39565] - Articles editor Content tab stuck on loading
- Closed
- 7 Jan 2023
- Medium
- Build: 4.2.6
- # 39565
Steps to reproduce the issue
Go to Articles. Select any existing Article to open the editor. Ensure the Content tab is selected.
Expected result
I should be able to edit the article content.
Actual result
I get stuck with an eternal loader (see screenshot below).
System information (as much as possible)
PHP version: 8.0.16
Joomla! version: 4.2.6 Stable [ Uaminifu ]
Browser: Mozilla Firefox 109.0b8, Google Chrome 108.0.5359.125
MySQL version: 10.3.34-MariaDB
Web server: Apache
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joomla-cms-bot
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Most likely there will be a jacascript error shown in the browser console showing you the problem.
From the screenshot I can see that you are either using a third party editor or a third party content plugin. This is almost certainly the cause of the problem which the javascript error will confirm
| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2023-01-07 08:24:18 |
| Closed_By | ⇒ | Sycamost |
@wojtekxtx Thanks for the suggestion, but clearing the cache had no effect.
@brianteeman Spot on! I looked in the browser console and it looks like ArkEditor is at fault. I switched the default editor to JCEEditor and we're back in business!
@Sycamost try clearing browser's cache. Do it, than reload page. Than report back.