[#36626] - An error has occurred. 0 Class "CoalawebtrafficHelperTools" not found
- Closed
- 10 Jan 2022
- Medium
- Build: 4.0-dev
- # 36626
Steps to reproduce the issue
install a joomla v3 plugin in version
Expected result
Actual result
Error
System information (as much as possible)
Additional comments
I found the cause of the error, I removed all folders by doing ubuntu rm -r *plugin name*, rm -r **/*pluginname* rm -r **/**/*pluginname rn -r **/**/**/*pluginname* and I fixed the error it gave me before, but now from this error, how can I solve it?
joomla-cms-bot
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Install a joomla v3 plugin in version
@killerbossoriginal in which version? Could you complete your sentence?
Install a joomla v3 plugin in version
@killerbossoriginal in which version? Could you complete your sentence?
I don't remember the version, but I didn't have any updates to make. So I think the latest
@richard67
@killerbossoriginal And which version is that? The version of the plugin? Or Joomla? Did you try to install a plugin which is made for Joomla 3 on a Joomla 4?
@killerbossoriginal And which version is that? The version of the plugin? Or Joomla? Did you try to install a plugin which is made for Joomla 3 on a Joomla 4?
what I said was the Joomla version, but the plugin was created for Joomla3 and I tried to put it in the latest version of Joomla 4.
This is the plugin, I put it in the latest version
| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2022-01-10 07:58:40 |
| Closed_By | ⇒ | richard67 |
the plugin was created for Joomla3 and I tried to put it in the latest version of Joomla 4.
@killerbossoriginal Well, then it is definitely not a bug but a support request. Please ask in the support forum https://forum.joomla.org/ .
Closing as not a core issue.
@killerbossoriginal If you look at the JED entry https://extensions.joomla.org/extension/coalaweb-traffic/ , you will see that the plugin is only compatible with Joomla 3 only, not Joomla 4 and that's the reason causing the error. You should contact the developer of the plugin and ask him to see if he has a version which compatible with Joomla 4 (or at least to see if he has plan to make the plugin compatible with Joomla 4). This error has nothing to do with Joomla core.
Hi i am not sure if this is the place to ask for hepl but i have the same issue with joomla 3 and coalawebtraffic. @killerbossoriginal what can i do to remove comletely this extention?
Else, is there a method to bypass the admin page error?
