J3 Issue ?
avatar Stevec4
Stevec4
1 Nov 2018

Steps to reproduce the issue

Installed J3.9
Use discover to install the new privacy suite

Expected result

Suite should be installed

Actual result

Message is displayed that the suite is installed but nothing appears in the menus.
Select discover once again action logs is the only item displayed. when selecting install the SQL error is displayed.

1062 Duplicate entry "507" (it increments each time I try to install)
/libraries/joomla/database/driver/mysqli.php:661

System information (as much as possible)

Database Type mysql
Database Version 5.5.5-10.2.12-MariaDB-log
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.1.22
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.0 Stable [ Amani ] 30-October-2018 14:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763

Additional comments

discover
error

avatar Stevec4 Stevec4 - open - 1 Nov 2018
avatar joomla-cms-bot joomla-cms-bot - change - 1 Nov 2018
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 1 Nov 2018
avatar alikon
alikon - comment - 1 Nov 2018

please clarify
are you updating/upgrading from wich version ?

avatar ReLater
ReLater - comment - 1 Nov 2018

Installed J3.9

Last stable release?
A new installation?

Use discover to install the new privacy suite

Normally this step should not be necessary after a new installetion.

avatar Stevec4
Stevec4 - comment - 1 Nov 2018

upgraded from 3.8.13

avatar franz-wohlkoenig
franz-wohlkoenig - comment - 1 Nov 2018

After upgrade from 3.8.13 haven't to discover Privacy Suite, it was installed.

avatar mbabker
mbabker - comment - 1 Nov 2018

If you're running into duplicate key issues it basically means the auto increment on your extensions table got reset (because usually it should be over 10,000). Since core still tries to force all of its extensions to have known identifiers, your issue boils down to autoincrement being a mess on your system. Unfortunately there isn't much that can be done about this one and the last time I raised the issue it was shrugged off.

avatar jflash
jflash - comment - 2 Nov 2018
avatar Stevec4
Stevec4 - comment - 2 Nov 2018

Thanks for the explanation Michael.

avatar Stevec4
Stevec4 - comment - 5 Nov 2018

@uglyeoin Thanks for posting that link.

avatar brianteeman brianteeman - change - 6 Nov 2018
Labels Added: J3 Issue
avatar brianteeman brianteeman - labeled - 6 Nov 2018
avatar Quy Quy - change - 17 Dec 2018
Status New Closed
Closed_Date 0000-00-00 00:00:00 2018-12-17 03:45:11
Closed_By Quy
avatar joomla-cms-bot joomla-cms-bot - change - 17 Dec 2018
Closed_By Quy joomla-cms-bot
avatar joomla-cms-bot joomla-cms-bot - close - 17 Dec 2018
avatar joomla-cms-bot
joomla-cms-bot - comment - 17 Dec 2018

Set to "closed" on behalf of @Quy by The JTracker Application at issues.joomla.org/joomla-cms/22905

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