[#19639] - Wrong number of visitors after update 3.8.4 and 3.8.5 with session handler set to database
- Closed
- 11 Feb 2018
- Medium
- Build: staging
- # 19639
Steps to reproduce the issue
After update to Joomla 3.8.4. Who's online module display wrong number of visitors (Number of visitors is abnormally high 4 #19511)
Session handler is database.
After update 3.8.4 Who's online module display wrong number of visitor with both handler (database or php).
After update 3.8.5. Who's online module display wrong number of visitor with database handler and number of visitors with php session handler is corect.
Fix delete session meta data error #19514 - solved problem only partialy.
Expected result
This is issue and I have not solution.
Actual result
System information (as much as possible)
PHP version | 7.0.27
www server | Apache/2.4.29 (cPanel)
www server ka PHP interfejsu | cgi-fcgi
Joomla! version | Joomla! 3.8.5 Stable [ Amani ] 6-February-2018 15:00 GMT
Joomla! version | Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
Additional comments
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Thank you.
This is to complicated :). It is simplier to turn off who`s online module. Before update 3.8.4. and 3.8.5 module working fine. I guess that something in joomla 3.8.4 update make mess. Site usually have less than 10 visitors and after update numbers is several thousands or more.
| Status | New | ⇒ | Duplicate Report |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2018-02-11 06:46:53 |
| Closed_By | ⇒ | franz-wohlkoenig |
| Status | Duplicate Report | ⇒ | Closed |
| Closed_By | franz-wohlkoenig | ⇒ | joomla-cms-bot |
Set to "closed" on behalf of @franz-wohlkoenig by The JTracker Application at issues.joomla.org/joomla-cms/19639
closed as duplicate Report #19511
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19639.
| Closed_Date | 0000-00-00 00:00:00 | ⇒ |
| Status | Closed | ⇒ | New |
| Closed_Date | 2018-02-11 06:46:53 | ⇒ | |
| Closed_By | joomla-cms-bot | ⇒ |
Set to "open" on behalf of @franz-wohlkoenig by The JTracker Application at issues.joomla.org/joomla-cms/19639
Reopened as this Issue is about 3.8.5 too.
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19639.
| Status | New | ⇒ | Discussion |
| Category | ⇒ | com_users |
Yes, there was a change in 3.8.4 to improve performance and make code right related to session. In your case, change Session Handler to PHP as you mentioned should be OK
See #19585 (comment) for additional info.
Closing again, everything is working as designed for the moment (even if less than optimal for one configuration) with further efforts to improve it ongoing.
| Status | Discussion | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2018-02-11 14:50:49 |
| Closed_By | ⇒ | mbabker |
If you want to have a more reliable number of visitors display in the module, consider setting up a cron job as explained here #19636 (comment)
Otherwise, increase the value of session.gc_probability in PHP setting would help, too