[#19114] - SMTP Mailer - JSON data: HTTP 500 status code. error
- Closed
- 27 Dec 2017
- Medium
- Build: 3.8.3
- # 19114
Steps to reproduce the issue
unable to use SMTP mailer - test returns JSON data: HTTP 500 status code. error
Expected result
Test should send email as usual.
Actual result
System information (as much as possible)
V 3.8.3
Database Version 5.5.5-10.1.29-MariaDB
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 5.6.32
Web Server Apache
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 3.8.3 Stable [ Amani ] 12-December-2017 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent
Additional comments
This has stopped yesterday, have tried with Office 365 and Gmail and mutiple installations of Joomla
joomla-cms-bot
- 
I have checked with them and they say nothing has changed. It was working yesterday. I tested one installation on 3.8.3 and one on 3.8.2 Tomorrow Ill do a fresh install on another host just to check.
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19114.
Well nothing in Joomla would just stop working overnight :)
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19114.
Did the fail start after an update of any kind ?
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19114.
| Category | ⇒ | com_plugins |
| Status | New | ⇒ | Information Required |
Yes its strange why its stopped working, even from a Joomla test email. Ill do a fresh install on another host tonight and test out the issue just to eliminate the host from it.
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19114.
@adamrobinson85 have you test out the issue?
Yes sorry this seemed to be an issue with the webhost and being unable to contact O365. This has now been resolved. Thanks
| Status | Information Required | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2017-12-27 21:53:56 |
| Closed_By | ⇒ | adamrobinson85 |
If it just stopped and you didn't change anything them I would check with your hosting provider to see if they made any changes.