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avatar johnsk1978
johnsk1978
21 Sep 2017

Hi, I can't access joomla back end after updating to 3.8.
getting error HTTP ERROR 500 in google chrome
pls help

Actual result

System information (as much as possible)

Additional comments

avatar johnsk1978 johnsk1978 - open - 21 Sep 2017
avatar joomla-cms-bot joomla-cms-bot - labeled - 21 Sep 2017
avatar MarketingApe
MarketingApe - comment - 21 Sep 2017

I had same problem - updating is corrupting a table (jycbs_weblinks) and causing MySQL to crash. Have your host company tech support check to see if InnoDB (and MySQL) is running.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/18047.

avatar johnsk1978
johnsk1978 - comment - 21 Sep 2017

hi my front page is working fine , all pages loading without error, the only problem with admin

avatar franz-wohlkoenig franz-wohlkoenig - change - 21 Sep 2017
Status New Duplicate Report
Closed_Date 0000-00-00 00:00:00 2017-09-21 14:54:11
Closed_By franz-wohlkoenig
avatar joomla-cms-bot joomla-cms-bot - change - 21 Sep 2017
Status Duplicate Report Closed
Closed_Date 2017-09-21 14:54:11 2017-09-21 14:54:12
Closed_By franz-wohlkoenig joomla-cms-bot
avatar joomla-cms-bot joomla-cms-bot - close - 21 Sep 2017
avatar joomla-cms-bot
joomla-cms-bot - comment - 21 Sep 2017
avatar franz-wohlkoenig
franz-wohlkoenig - comment - 21 Sep 2017

closed as duplicate Report #18025


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/18047.

avatar wojsmol
wojsmol - comment - 21 Sep 2017

@johnsk1978

  1. Make sure do you have a backup of your site (files and database).
  2. Download this package
  3. Upload it to your site root and extract it with file manager.
  4. Remove installation folder.
  5. Then use this file as described here.
avatar franz-wohlkoenig
franz-wohlkoenig - comment - 21 Sep 2017

@wojsmol can you please write above comment also in #18025 to get Information in one Place?

avatar wojsmol
wojsmol - comment - 21 Sep 2017

@franz-wohlkoenig Comment added as planed and requested.

avatar johnsk1978
johnsk1978 - comment - 21 Sep 2017

@wojsmol I did the way you said , but no result
I also tried mentioned here https://www.joomshaper.com/forums/joomla-3-8
still blank admin page

avatar wojsmol
wojsmol - comment - 21 Sep 2017

Please set $error_raporting to maximum in configuration.php.

avatar johnsk1978
johnsk1978 - comment - 21 Sep 2017

I did, but no result

error getting after login to admin

This page isn’t working
www.mysite.com is currently unable to handle this request.
HTTP ERROR 500

avatar wojsmol
wojsmol - comment - 21 Sep 2017

Check server logs and Joomla error.php in logs folder.

avatar cmirnow
cmirnow - comment - 22 Sep 2017

My site is very old (more than 2000 pages). After the upgrade from J3.7.5 to J3.8, several pages do not open, ERROR 500. Other pages work fine. Any ideas? Guys, I'm really surprised, the work of developers leave much to be desired. I was forced to roll back to the old version, J3.7.5.

avatar franz-wohlkoenig
franz-wohlkoenig - comment - 22 Sep 2017

@cmirnow can you please read and comment at #18020

avatar johnsk1978
johnsk1978 - comment - 22 Sep 2017

I rolled back to j3.7.5. I tried many ways, but couldn't fix. I am using flex template, may be a problem with template after reading https://themeforest.net/item/flex-multipurpose-joomla-template/14881156/comments. now waiting for their template update.

avatar franz-wohlkoenig
franz-wohlkoenig - comment - 28 Sep 2017

Please don't write same Question like #18025 in different Threads, thanks.

avatar gNesh01
gNesh01 - comment - 4 Nov 2017

@wojsmol Thanks, this worked for me.

avatar chvdr
chvdr - comment - 18 Feb 2018

Hi All,
Experienced with similar situation, the problem might be in content of the configuration.php file.
Check for some copy-paste or butt error, e.g. if "</php class" have symbol omitted or similar.
Cheers,
Chavdar

avatar ShibumiDesign
ShibumiDesign - comment - 7 Aug 2018

See this forum post: https://forum.joomla.org/viewtopic.php?t=860554#p3503601 - surprised this issue still isn't fixed in 3.8.11

avatar franz-wohlkoenig
franz-wohlkoenig - comment - 7 Aug 2018

@ShibumiDesign can you please open a new Issue as Comments on closed Issues didn't get much Notice, thanks.

avatar wojsmol
wojsmol - comment - 7 Aug 2018

@Hackwar Please see link posted by @ShibumiDesign - old bug in com_finder.

avatar ShibumiDesign
ShibumiDesign - comment - 8 Aug 2018

@franz-wohlkoenig only posted as I experienced the same issue, and found this solution while searching, thought I would link to that forum post for anyone else searching this issue...

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