?
avatar h-k-h
h-k-h
4 May 2017

I had this problem accessing apparently any page in my website: After significant time, may be 30" a blank page showed. After enabling maximum error reporting the following message was displayed instead of a blank page:
Fatal error: Maximum execution time of 0 seconds exceeded in /mnt/web123/b0/44/53538444/htdocs/joomla_01/plugins/content/emailcloak/emailcloak.php on line 489

  • however the administration worked fine!

The problem could be reproduced with MS-Internet-Explorer (Windows 10) and Firefox (windows 7).
Being under pressure to restore access to the website I decided to install Email Protector v4.1.1
Fortunately the problem was resolved for me.

Steps to reproduce the issue

unknown.

Expected result

pages according to defined content

Actual result

After significant time, may be 30" a blank page showed.
After enabling maximum error reporting the following message was displayed instead of a blank page:
Fatal error: Maximum execution time of 0 seconds exceeded in /mnt/web123/b0/44/53538444/htdocs/joomla_01/plugins/content/emailcloak/emailcloak.php on line 489

System information (as much as possible)

Systeminformationen
Einstellung Wert

PHP erstellt für SunOS localhost 5.10 Generic_142901-13 i86pc
Datenbankversion 5.6.36-log
Datenbankzeichensatz latin1_german1_ci
Database Connection Collation utf8mb4_general_ci
PHP-Version 5.6.30
Webserver Apache/2.2.31 (Unix)
PHP-Interface für den Webserver cgi-fcgi
Joomla!-Version Joomla! 3.6.4 Stable [ Noether ] 21-October-2016 16:33 GMT
Joomla!-Plattform-Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
Browsererkennung Mozilla/5.0 (Windows NT 6.1; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0

Additional comments

In error_log_20170430-20170504.txt I found lots of messages like the following (after April 28):
04.05.2017 18:07:54 grossauheimer-geschichtsverein.de [client 2a01:238:e100::] PHP Fatal error: Maximum execution time of 0 seconds exceeded in /mnt/web123/b0/44/53538444/htdocs/joomla_01/plugins/content/emailcloak/emailcloak.php on line 489
Access log revealed a break down of the website.

avatar h-k-h h-k-h - open - 4 May 2017
avatar joomla-cms-bot joomla-cms-bot - labeled - 4 May 2017
avatar brianteeman
brianteeman - comment - 4 May 2017

does the email address include any special characters such as umlauts?

avatar franz-wohlkoenig franz-wohlkoenig - change - 5 May 2017
Status New Discussion
avatar h-k-h
h-k-h - comment - 5 May 2017

Apparently all the pages of the web site were affected, I tested only a few. I am pretty sure that the content articles have no email addresses at all. But I have no idea if something surrounding my content to make up the http page has something of that kind in it or at least a string that might be confused with an email address. All the email addresses I am aware of are in the contacts but I did not even test with the contacts page. I would not know any address containing strange characters such as umlaut, the problem is that there might be such a thing despite I am not aware of... Have you a means to verify e.g. our welcome page for such suspected strings or suggest a procedure for me to do so?

avatar PhilETaylor
PhilETaylor - comment - 5 May 2017

Joomla!-Version Joomla! 3.6.4 Stable [ Noether ] 21-October-2016 16:33 GMT

Upgrade to Joomla 3.7.0

avatar brianteeman brianteeman - change - 5 May 2017
Status Discussion Closed
Closed_Date 0000-00-00 00:00:00 2017-05-05 16:54:32
Closed_By brianteeman
avatar brianteeman brianteeman - close - 5 May 2017
avatar brianteeman
brianteeman - comment - 5 May 2017

oops i didnt spot that you were not using 3.7 - my comment before is not relevant then.

Please upgrade and if you still have an issue report back.

Add a Comment

Login with GitHub to post a comment