[#14018] - Blank white 404 error page due to the rules which were added by Joomla in the .htaccess file. What rules should be used?
- Closed
- 11 Feb 2017
- Urgent
- Build: Joomla! 3.6.5 Stable
- # 14018
Blank white 404 error page due to the rules which were added by Joomla in the .htaccess file.
Steps to reproduce the issue
:-[ You can see the weird looking page here..
http://www.godspeaksinternetradio.com/phpio.php
Expected result
Load that and you will see a blank white 404 page.
Actual result
System information (as much as possible)
PHP Built On Linux whm.godspeaksinternetradio.com 3.10.0-327.36.3.el7.x86_64 #1 SMP Mon Oct 24 16:09:20 UTC 2016 x86_64
Database Version 5.6.35
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.0.15
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
Configuration File
Setting Value
MetaAuthor 1
MetaDesc Powered by the Holy Spirit :-)
MetaKeys
MetaRights
MetaTitle 1
MetaVersion 0
access 1
cache_handler file
cachetime 15
caching 0
captcha 0
cookie_domain
cookie_path
db godspeak_godspk
dbprefix jos_
dbtype mysqli
debug 0
debug_lang 0
display_offline_message 0
editor tinymce
error_reporting simple
feed_email author
feed_limit 10
force_ssl 0
fromname GOD Speaks internet radio
ftp_enable 0
ftp_host 127.0.0.1
ftp_pass xxxxxx
ftp_port 21
ftp_root
ftp_user xxxxxx
gzip 0
helpurl https://help.joomla.org/proxy?keyref=Help{major}{minor}:{keyref}&lang={langcode}
host xxxxxx
lifetime 15
list_limit 20
live_site
log_path /home/godspeaksinterne/public_html/administrator/logs
mailer smtp
mailfrom stationowners@godspeaksinternetradio.com
memcache_compress 1
memcache_persist 1
memcache_server_host localhost
memcache_server_port 11211
offline 0
offline_image
offline_message
offset UTC
offset_user UTC
password xxxxxx
robots noindex, nofollow
secret iFz6sL6ukBtjGA30hksPABjQxB7fqHvo
sef 1
sef_rewrite 1
sef_suffix 1
sendmail /usr/sbin/sendmail
session_handler database
sitename GOD Speaks internet radio
sitename_pagetitles 2
smtpauth 1
smtphost whm.godspeaksinternetradio.com
smtppass xxxxxx
smtpport 465
smtpsecure ssl
smtpuser xxxxxx
tmp_path /home/godspeaksinterne/public_html/tmp
unicodeslugs 0
user xxxxxx
memcached_persist 1
memcached_compress 0
memcached_server_host localhost
memcached_server_port 11211
redis_persist 1
redis_server_host localhost
redis_server_port 6379
redis_server_auth
redis_server_db 0
proxy_enable 0
proxy_host
proxy_port
proxy_user
proxy_pass
mailonline 1
massmailoff 0
session_memcache_server_host localhost
session_memcache_server_port 11211
session_memcached_server_host localhost
session_memcached_server_port 11211
frontediting 0
asset_id 1
cache_platformprefix 0
Additional comments
Im guesing that is thje right category not sure.
joomla-cms-bot
- 
this is more likely a PHP Fatal Error that is not being displayed to the screen - a Blank Screen is an error page...
Set your error reporting to development in Joomla Global Config and see if an error is then displayed
As this doesn't look like a core issue but a specific issue on that server, may I ask you to use the forums (https://forum.joomla.org/) for further assstance?
I'm closing this issue.
| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2017-02-11 16:57:49 |
| Closed_By | ⇒ | Bakual |
due to the rules which were added by Joomla in the .htaccess file.
Sorry if we are wrong but this is what WHM/CPanel support thought after spending more that an hour trying to help.
What EXACTLY is the content of your .htaccess file?
Our .htaccess says (Please see attached)...
htaccess.txt
Joomla doesnt "add" rules to a .htaccess file! It distributes a htaccess.txt file which you can use as a basis for your own .htaccess file - but thats up to you.
Ok, sorry did not know that before this thread but at any it started doing this when we moved to a VPS.
As this doesn't look like a core issue but a specific issue on that server, may I ask you to use the forums (https://forum.joomla.org/) for further assstance?
I'm closing this issue.
OK We have bean.
# php -- BEGIN cPanel-generated handler, do not edit
# Set the ìea-php70î package as the default ìPHPî programming language.
<IfModule mime_module>
AddType application/x-httpd-ea-php70 .php .php7 .phtml
</IfModule>
# php -- END cPanel-generated handler, do not edit
These lines are added by the cPanel Easy Apache PHP chooser feature of Web Host Manager/cPanel servers.
This would not effect the correct operation of Joomla 3.6.5 which is fully compatible with PHP 7
As this doesn't look like a core issue but a specific issue on that server, may I ask you to use the forums (https://forum.joomla.org/) for further assstance? I'm closing this issue.
Sorry to bring this up again but why does it work fine on a didcated or shared server but not on a VPS?
It depends on what the error message is! And at the moment your new server is "hiding" that message by just outputting a "white screen of death" - google that with Joomla and you will find lots of advice on how to enable error reporting/disable_errors to show the error message - once you have an error message, the solution is normally very evident.
Dedicated and VPS are just different marketing terms for the term "server" - they are meaningless in this conversation.
Since it was brought up again on we now have an error.
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemLivingWord has a deprecated constructor in /home/godspeaksinterne/public_html/plugins/system/livingword/livingword.php on line 31
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemPrayerCenterEmail has a deprecated constructor in /home/godspeaksinterne/public_html/plugins/system/prayercenteremail/prayercenteremail.php on line 10
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; CApplications has a deprecated constructor in /home/godspeaksinterne/public_html/components/com_community/libraries/core.php on line 1093
Those are NOT "errors", they are "Deprecated warnings" - totally different things!
Errors start with "Fatal Error".
Those are NOT "errors", they are "Deprecated warnings" - totally different things!
Errors start with "Fatal Error".
Hmm the only other errors are in cpanel errors...
[Sat Feb 11 04:23:42.437838 2017] [core:alert] [pid 20036:tid 140287993116416] [client 24.119.180.11:60943] /home/godspeaksinterne/public_html/.htaccess: Invalid command '172.16.9.5172.16.9.5ng', perhaps misspelled or defined by a module not included in the server configuration, referer: http://www.godspeaksinternetradio.com/
[Sat Feb 11 04:23:42.437724 2017] [core:alert] [pid 20036:tid 140287993116416] [client 24.119.180.11:60943] /home/godspeaksinterne/public_html/.htaccess: Invalid command '172.16.9.5172.16.9.5ng', perhaps misspelled or defined by a module not included in the server configuration, referer: http://www.godspeaksinternetradio.com/
[Sat Feb 11 04:23:38.650039 2017] [core:alert] [pid 19947:tid 140288009901824] [client 63.142.218.225:50325] /home/godspeaksinterne/public_html/.htaccess: Invalid command '172.16.9.5172.16.9.5ng', perhaps misspelled or defined by a module not included in the server configuration
[Sat Feb 11 04:23:38.649929 2017] [core:alert] [pid 19947:tid 140288009901824] [client 63.142.218.225:50325] /home/godspeaksinterne/public_html/.htaccess: Invalid command '172.16.9.5172.16.9.5ng', perhaps misspelled or defined by a module not included in the server configuration
[Sat Feb 11 04:23:38.403513 2017] [core:alert] [pid 20007:tid 140288018294528] [client 63.142.218.225:50322] /home/godspeaksinterne/public_html/.htaccess: Invalid command '172.16.9.5172.16.9.5ng', perhaps misspelled or defined by a module not included in the server configuration, referer: http://www.godspeaksinternetradio.com/
'
Would not know where to find a fatal error.
Please use the forums for support requests.
This is an issue tracker for the core itself.
I'm going to lock this conversation now.
What EXACTLY is the content of your .htaccess file?
Joomla doesnt "add" rules to a .htaccess file! It distributes a htaccess.txt file which you can use as a basis for your own .htaccess file - but thats up to you.