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avatar adjd82016
adjd82016
12 Jan 2017

Steps to reproduce the issue

After installing Mobile Joomla extensions and plugins, DSC (mobile extension), Mobile extension - All free versions - and attempting an Akeeba backup in Mozilla Firefox (which failed) and in Internet Explorer (which failed as well) - The following error messages are displaying. The attached screen snipit of the error message displays on the front end interface.
Please advise what the correct fix is for this issue. I am new to Joomla and would like this to be something that is easily resolved.

Best Regards,

April screen shot 2017-01-12 at 09 01 31

Expected result

Actual result

System information (as much as possible)

Additional comments

Votes

# of Users Experiencing Issue
1/1
Average Importance Score
5.00

avatar adjd82016 adjd82016 - open - 12 Jan 2017
avatar joomla-cms-bot joomla-cms-bot - labeled - 12 Jan 2017
avatar utkarshshukla2912
utkarshshukla2912 - comment - 13 Jan 2017

@adjd82016 didn't see the error in safari/chrome could you please tell me some other way to reproduce the issue

avatar bertmert
bertmert - comment - 14 Jan 2017

@adjd82016
In my opinion the combination of 1) insecure and outdated Joomla version, 2) warning texts, 3) line numbers and mentioned file (framework.php) look like your site has been hacked.

avatar wilsonge
wilsonge - comment - 14 Jan 2017

As has been said. That file is critical for the entire of Joomla to run. Without it nothing is going to happen. I would agree with @bertmert that there's a decent probability your site has been hacked - note there are multiple critical vulnerabilities in 3.6.3 (https://www.joomla.org/announcements/release-news/5678-joomla-3-6-4-released.html). If you need support the best place for you to go is the forum http://forum.joomla.org/ and posting there. There are lots of site administrators there who will be in a better position to help you :)

avatar wilsonge wilsonge - change - 14 Jan 2017
Status New Closed
Closed_Date 0000-00-00 00:00:00 2017-01-14 23:55:37
Closed_By wilsonge
avatar wilsonge wilsonge - close - 14 Jan 2017

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