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avatar mrmarketology
mrmarketology
25 Mar 2016

Steps to reproduce the issue

I am having trouble viewing all elements of my website mrmarketology.com which is explained in this video https://mrmarketology.wistia.com/medias/hg6j2akouw. What I try to view it on my browser at home I do not see the Youbrick Engine module. Also when I go to the an internal page such as http://mrmarketology.com/j/component/k2/item/102-content-creation-in-the-new-age I do not see the thumbnail or media content on the page.
Last when I log into the admin I can not see the wysiwyg editor buttons nor will it save and close as it should on the module, articles and other settings.
When I asked others to view it, some could and some could not see the entire website.

The video attached shows and here is a screenshot of someone who could see it. http://prntscr.com/ajte3o

Expected result

To see the website wth the top module showing like here http://prntscr.com/ajte3o

Actual result

i do not see the top module

System information (as much as possible)

PHP Built On Linux server3.websitehostserver.net 2.6.32-604.30.3.lve1.3.63.el6.x86_64 #1 SMP Sun Sep 27 06:34:10 EDT 2015 x86_64
Database Version 10.0.24-MariaDB
Database Collation latin1_swedish_ci
PHP Version 5.6.18
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.4.8 Stable [ Ember ] 24-December-2015 19:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36
Joomla Template - YouBrick from YouJoomla version 1.0.2

Additional comments

avatar mrmarketology mrmarketology - open - 25 Mar 2016
avatar brianteeman
brianteeman - comment - 25 Mar 2016

Please use the forum for support http://forum.joomla.org

avatar brianteeman brianteeman - change - 25 Mar 2016
Status New Closed
Closed_Date 0000-00-00 00:00:00 2016-03-25 14:31:12
Closed_By brianteeman
avatar brianteeman brianteeman - close - 25 Mar 2016

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