?
avatar meninaisabella
meninaisabella
24 Mar 2016

Steps to reproduce the issue

Admin - modules - on opening a custom module page, the page does not seem to load fully (see attached screenshot)screen shot 2016-03-24 at 07 26 32 and freezes. Extension based modules are working fine. Access: admintest - admintest24

Expected result

full functionality of custom modules

Actual result

System information (as much as possible)

Joomla! version
3.5
PHP version
5.5.31
MySQL version
5.5.46

Additional comments

Votes

# of Users Experiencing Issue
0/1
Average Importance Score
3.00

avatar meninaisabella meninaisabella - open - 24 Mar 2016
avatar MATsxm
MATsxm - comment - 24 Mar 2016

Not able to reproduce, the editor loads as expected. Could you please add a step by step process for "How to reproduce"?

Anyway, this should not be a Highest level issue:
https://docs.joomla.org/Priority


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/9567.

avatar brianteeman brianteeman - change - 24 Mar 2016
Priority Urgent Medium
avatar meninaisabella
meninaisabella - comment - 24 Mar 2016

Thank you and apologies for priority error ( I don't know where to change it at the minute, will do when I've found that)
Step by step process:
1. I go to http://future-is-now.net/administrator/index.php,
2. log in with my usual super user credentials
3. go to extensions and then modules
4. select type "custom"
5. open an existing module
The module appears in source code mode, can be toggled, though. The normal menu (module, menu assignment, module permissions etc.) is not appearing and none of the buttons (save, save and close etc) are working. The module cannot be closed.

I have cleared the joomla cache, browser cache, tried a different browser but the problem persists. I have got another joomla site with still 3.4.8 running and there the modules work fine.

avatar brianteeman
brianteeman - comment - 24 Mar 2016

i have changed the priority for you ;)

avatar brianteeman
brianteeman - comment - 24 Mar 2016

This sounds like a failed update

On 24 March 2016 at 13:09, Brian Teeman brian@teeman.net wrote:

i have changed the priority for you ;)

Brian Teeman
Co-founder Joomla! and OpenSourceMatters Inc.
http://brian.teeman.net/

avatar meninaisabella
meninaisabella - comment - 24 Mar 2016

Same problem with articles. what next?

avatar brianteeman
brianteeman - comment - 24 Mar 2016

What wysiwyg editor do you have installed or is it just the default


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/9567.

avatar meninaisabella
meninaisabella - comment - 24 Mar 2016

Just default.
From: Brian Teeman
Sent: Thursday, March 24, 2016 2:38 PM
To: joomla/joomla-cms
Cc: meninaisabella
Subject: Re: [joomla-cms] Update to joomla 3.5 - custom modules - pages freeze (#9567)

What wysiwyg editor do you have installed or is it just the default


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/9567.

You are receiving this because you authored the thread.
Reply to this email directly or view it on GitHub

avatar meninaisabella
meninaisabella - comment - 24 Mar 2016

just default

avatar brianteeman
brianteeman - comment - 24 Mar 2016

So I would guess that there is a third party content plugin that is
misbehaving or a faulty update
Go to your plugin manager and try to disable any content plugins that you
have installed and see if that fixes it

avatar meninaisabella
meninaisabella - comment - 24 Mar 2016

It's the TinyMCE that's not working and blocking things. When I switch it off, the tabs appear again and the buttons work.

avatar brianteeman
brianteeman - comment - 24 Mar 2016

OK we are getting close. Do you have any editor plugins? Try disabling them

avatar meninaisabella
meninaisabella - comment - 24 Mar 2016

There are only the three that come with Joomla. CodeMirror, None, and TinyMCE. Do you want me to disable all of them?

avatar brianteeman
brianteeman - comment - 24 Mar 2016

I am not talking about those. I am taking about the plugins in this group
editors-xtd

avatar meninaisabella
meninaisabella - comment - 24 Mar 2016

That's it! I've disabled all of them and the editor is working again. The rest I can figure out myself I think, finding out which one causes the problem. Brilliant, thank you so much!!

avatar brianteeman
brianteeman - comment - 24 Mar 2016

Great - I am closing this now - if it turns out to be one of the core plugins please post back but I am sure it wont be

avatar brianteeman brianteeman - change - 24 Mar 2016
Status New Closed
Closed_Date 0000-00-00 00:00:00 2016-03-24 16:57:26
Closed_By brianteeman
avatar brianteeman brianteeman - close - 24 Mar 2016
avatar brianteeman brianteeman - close - 24 Mar 2016
avatar meninaisabella
meninaisabella - comment - 24 Mar 2016

No, it's not, it's the POWr Icon one, for the facebook feed. Thanks again!

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