?
avatar tofoursquare
tofoursquare
10 Nov 2015

Steps to reproduce the issue

Whenever I type in my user name and password into the joomla admin for my website, it accepts it and then goes to a blank white screen. I cannot move past that or log into my admin to update/ make changes to our site.

Expected result

I should be able to log into my admin to make changes to our website.

Actual result

Software

Windows Version Microsoft Windows 10 (10.0) Home 64-bit (Build 10240)
DirectX Version 12.0
Display adapter 0

Name AMD Radeon R7 200 Series
Board Manufacturer ASUSTeK Computer Inc.
Memory size 2 GB
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x1043)
Model ID 0x6613 (0x048B)
Performance Level 0
Core clock 300.0 MHz
Memory clock 300.0 MHz
Performance Level 1
Core clock 780.0 MHz
Memory clock 900.0 MHz

Processors Information

Processor 1 ID = 0
Number of cores 4 (max 8)
Number of threads 8 (max 16)
Name Intel Core i7 4770S
Codename Haswell
Specification Intel(R) Core(TM) i7-4770S CPU @ 3.10GHz
Package (platform ID) Socket 1150 LGA (0x1)
CPUID 6.C.3
Extended CPUID 6.3C
Core Stepping C0
Technology 22 nm
TDP Limit 65.0 Watts
Tjmax 92.0 °C
Core Speed 3890.7 MHz
Multiplier x Bus Speed 39.0 x 99.8 MHz
Stock frequency 3100 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3
L1 Data cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 4 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 8 MBytes, 16-way set associative, 64-byte line size
FID/VID Control yes

Turbo Mode      supported, enabled
Max non-turbo ratio 31x
Max turbo ratio     39x
Max efficiency ratio    8x
O/C bins        none
Ratio 1 core        39x
Ratio 2 cores       38x
Ratio 3 cores       36x
Ratio 4 cores       35x
TSC         3093.0 MHz
APERF           3766.5 MHz
MPERF           2993.6 MHz
IA Voltage Mode     PCU adaptive
IA Voltage Offset   0 mV
GT Voltage Mode     PCU adaptive
GT Voltage Offset   0 mV
LLC/Ring Voltage Mode   PCU adaptive
LLC/Ring Voltage Offset 0 mV
Agent Voltage Mode  PCU adaptive
Agent Voltage Offset    0 mV

Temperature 0       27°C (80°F) [0x41] (Core #0)
Temperature 1       30°C (86°F) [0x3E] (Package)
Power 0         1.19 W (Package)
Power 1         0.29 W (IA Cores)
Power 2         n.a. (GT)
Power 3         0.90 W (Uncore)
Power 4         2.01 W (DRAM)
Voltage 0       1.15 Volts (VID)
Voltage 1       +0.00 Volts (IA Offset)
Voltage 2       +0.00 Volts (GT Offset)
Voltage 3       +0.00 Volts (LLC/Ring Offset)
Voltage 4       +0.00 Volts (System Agent Offset)

System information (as much as possible)

See attachment

Additional comments

avatar tofoursquare tofoursquare - open - 10 Nov 2015
avatar n9iels
n9iels - comment - 10 Nov 2015

This problem is not a bug in Joomla. (on the current version I can login without any problems). Please use http://forum.joomla.org for support questions

avatar zero-24 zero-24 - change - 10 Nov 2015
Status New Closed
Closed_Date 0000-00-00 00:00:00 2015-11-10 19:53:16
Closed_By zero-24
avatar zero-24 zero-24 - close - 10 Nov 2015

Add a Comment

Login with GitHub to post a comment