?
avatar ghost
ghost
27 Feb 2015

Steps to reproduce the issue

Working on website and wait a view sec then out log out then re login and then get the white screen with blue bar.

Expected result

Normal admin screen.

Actual result

White screen and no working options

screen shot 2015-02-27 at 14 19 10

System information (as much as possible)

running on a pcextreme rack server with new php version out side of my control and a 1 year contract

Additional comments

Host running on: PHP5.5, Apache 4.2, the database is running on mysql
Error happens on any version of Joomla inc 3.4/3.3/3.2/3.1/3.0

Votes

# of Users Experiencing Issue
1/1
Average Importance Score
5.00

avatar Richardnet Richardnet - open - 27 Feb 2015
avatar Richardnet Richardnet - change - 27 Feb 2015
The description was changed
avatar Richardnet Richardnet - change - 27 Feb 2015
The description was changed
Title
Whtte screen of dead
White screen of dead
avatar Bakual
Bakual - comment - 27 Feb 2015

Make sure you enable error reporting on development or maximum. That should likely get you an error message there.

avatar roland-d
roland-d - comment - 27 Feb 2015

I doubt it is a WSOD (White Screen Of Death) because the page is fully rendered, notice the copyright footer. Could it be that the admin template has been modified and that results in this issue?

Perhaps some kind of caching may be at play here.


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/6223.
avatar Richardnet Richardnet - change - 27 Feb 2015
The description was changed
avatar Richardnet Richardnet - change - 27 Feb 2015
Status New Closed
Closed_Date 0000-00-00 00:00:00 2015-02-27 21:57:07
avatar Richardnet Richardnet - close - 27 Feb 2015
avatar Richardnet Richardnet - close - 27 Feb 2015
avatar roland-d
roland-d - comment - 27 Feb 2015

@Richardnet You solved the problem?

avatar elkuku
elkuku - comment - 28 Feb 2015

Must be the new PHP version ...
On Feb 27, 2015 3:20 PM, "Richardnet" notifications@github.com wrote:

Steps to reproduce the issue

Working on website and wait a view sec then out log out then re login and
then get the white screen with blue bar.
Expected result

Normal admin screen.
Actual result

White screen and no working options

screen shot 2015-02-27 at 14 19 10
http://issues.joomla.org/uploads/1/6ee2888e5d52407478bfec018c89ca63.jpg
System information (as much as possible)

running on a pcextreme rack server with new php version!
Additional comments


Reply to this email directly or view it on GitHub
#6223.

avatar Richardnet Richardnet - change - 28 Feb 2015
Status Closed New
avatar Richardnet Richardnet - reopen - 28 Feb 2015
avatar Richardnet Richardnet - reopen - 28 Feb 2015
avatar Richardnet
Richardnet - comment - 28 Feb 2015

I don't know it always happens to my website and yes i want a easy fix or a workaround that you can click on your admin screen

I install a basic version of joomla 3.4 on a host that support both PHP 5.3 and 5.5 with the basic admin and website theme

avatar brianteeman
brianteeman - comment - 28 Feb 2015

A WSOD is a php error message in disguise and as @roland-d says you would normally expect it to be completely white and not with some parts being rendered.

Having said that please enable full php error reporting to see if that reveals anything. If you dont know how to do that see https://www.phil-taylor.com/2009/01/12/a-blank-white-page-is-still-an-error-page/

avatar brianteeman brianteeman - change - 28 Feb 2015
Labels Added: ?
avatar Richardnet
Richardnet - comment - 28 Feb 2015

i can't understand the part off Global configuration and enable Error Reporting to Maximum or the config file:

ini_set( 'display_errors', true );
error_reporting( E_ALL );

When i got the error log i will post it.

avatar roland-d roland-d - change - 28 Feb 2015
Priority Critical Medium
avatar roland-d
roland-d - comment - 28 Feb 2015

Lowering priority because it happens for a single user. Once more reports come in we can revisit the priority.


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/6223.
avatar PhilETaylor
PhilETaylor - comment - 2 Mar 2015

He said the Error happens on any version of Joomla inc 3.4/3.3/3.2/3.1/3.0 therefore I would conclude this is a misconfigured server and not a Joomla issue.

I'm going to guess its a Mysql issue or output buffering issue.

avatar JoomliC
JoomliC - comment - 2 Mar 2015

Or IE in compatibility mode ?
Do you have tested with Firefox or Chrome ?


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/6223.
avatar PhilETaylor
PhilETaylor - comment - 2 Mar 2015

@JoomliC Did you even bother reading the opening post? Or looking at the screenshot which clearly shows a shot of Chrome on Windows?

This is NOT an IE Compat issue.

I'll happily look into this on his server for FREE so that we can quickly get an understanding of whats happening and quickly close this - or turn our attention to any real Joomla issue found.

If you would like that please email me personally on phil@phil-taylor.com

Note - I'll not be offering this as a paid service - I would just like to get this issue resolved or closed if its just a crappy server/user issue.

avatar Richardnet
Richardnet - comment - 2 Mar 2015

I check on 3 PC and i agree its a host problem with the PHP 5.5 bud i can't trigger the error.

i will close it.

avatar Richardnet Richardnet - change - 2 Mar 2015
Status New Closed
Closed_Date 2015-02-27 21:57:07 2015-03-02 19:42:24
avatar Richardnet Richardnet - close - 2 Mar 2015
avatar Richardnet Richardnet - close - 2 Mar 2015
avatar JoomliC
JoomliC - comment - 2 Mar 2015

@PhilETaylor :

Did you even bother reading the opening post?

YES!
Of course, i could have not well read the topic, but i'm sorry: nowhere someone told us which browser version.

Or looking at the screenshot which clearly shows a shot of Chrome on Windows?

YES!
I have answered using my mobile, on issue tracker site, and when zooming with my "thin" fingers, i saw that IE was opened.
Sorry i didn't see it was Chrome "active" on the hidden right when i zoomed (and not a windows user specialist!)

This is NOT an IE Compat issue.

Please, don't SHOUT! i can hear (read) you! ;-)
My message was short (phone answer), and was meant to know if it was maybe the same issue as another user reported me... was very similar. But it seems not.
So best regards, and see you maybe in Prague!
Cyril

avatar Malequin57
Malequin57 - comment - 30 Nov 2017

I got a white screen with the I'm dead message after I restore the files from a backup two 5 days ago. can you help?

avatar brianteeman
brianteeman - comment - 30 Nov 2017

@Malequin57 please use the forum for support https://forum.joomla.org

Add a Comment

Login with GitHub to post a comment