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avatar eileenod
eileenod
12 Nov 2014

Steps to reproduce the issue

  1. Select "New" from back-end Module Manager
  2. Select "Custom HTML"

Expected result

  1. The navigation tabs in the Module Form should include "Module", "Menu Assignment", "Module Permissions", "Options", "Advanced"

Actual result

  1. The navigation tabs in the Module Form only includes "Module"

System information (as much as possible)

PHP Built On Linux p3nlhg843.shr.prod.phx3.secureserver.net 2.6.32 531.1.2.lve1.2.54.el6.nfsfixes.x86_64 #1 SMP Wed Apr 2 14:06:52 MST 2014 x86_64
Database Version 5.5.37-35.0-log
Database Collation utf8_general_ci
PHP Version 5.3.24
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.3.6 Stable [ Ember ] 01-October-2014 02:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.111 Safari/537.36

Additional comments

  1. Same result when "Edit"ing a Custom HTML module rather than creating a new one
  2. Works as expected when selecting other modules types for editing or creating. The attached image illustrates contrasting results for "Custom HTML" vs. "Archived Articles" screen shot 2014-11-12 at 15 08 35

Votes

# of Users Experiencing Issue
1/1
Average Importance Score
5.00

avatar eileenod eileenod - open - 12 Nov 2014
avatar Bakual
Bakual - comment - 12 Nov 2014

I can't reproduce this on my servers.
Can you test this on a clean installation?
Also try to raise error reporting to maximum and see if there is an error shown.

avatar Bakual
Bakual - comment - 12 Nov 2014

Another idea to check: You seem ton have a custom editor there and some 3rd party plugins which interact with the editor. Try disabling those and see if it makes a difference.

Also check the browser console for JavaScript errors

avatar eileenod
eileenod - comment - 12 Nov 2014

Thank you for your time and suggestions. I was able to determine that this problem is tied to the concurrent use of the custom editor(RokPad). When I switch the editor to another the problem is resolved. I'll report the problem to the editor developer.

This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/5093.

avatar zero-24 zero-24 - close - 12 Nov 2014
avatar jissues-bot jissues-bot - close - 12 Nov 2014
avatar brianteeman brianteeman - change - 12 Nov 2014
Priority Urgent Medium
Status New Closed
avatar jissues-bot
jissues-bot - comment - 12 Nov 2014
avatar brianteeman
brianteeman - comment - 12 Nov 2014

Closed as not joomla core

This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/5093.

avatar jissues-bot jissues-bot - change - 12 Nov 2014
Closed_Date 0000-00-00 00:00:00 2014-11-12 23:32:34
avatar rbuelund
rbuelund - comment - 19 Dec 2014

I am experiencing the same problem! I am using default tinyMCE ??


This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/5093.
avatar sovainfo
sovainfo - comment - 19 Dec 2014

In that case it not enough to say you have the problem. As mentioned it not reproducable on a clean environment. Suggest you ask for support on the forum or provide details to reproduce.

avatar zero-24 zero-24 - change - 7 Jul 2015
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