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avatar FreshlookE
FreshlookE
21 Oct 2014

I have little CMS and Joomla knowledge but my current hosting providers have told me that they cannot help.
I recently moved our Joomla site from one hoster to another, the full works. I had a backup of the previous site, and uploaded this using xCloner with a zip file being extracted exactly as it was saved.
I have tried to log in (Using www.domain.co.uk/administrator) but the two login passes that worked prior to the migration no longer work! Leaving our website uneditable. :(

Is there anywhere within the site files to find the log ins usually? Is there a way that Joomla can recreate a log in, and how to do I contact somebody for this.

If I've came to the wrong place, please can somebody direct me to somewhere that will actually help resolve this as we're losing alot of time spent on trying to fix this.

avatar FreshlookE FreshlookE - open - 21 Oct 2014
avatar Bakual
Bakual - comment - 21 Oct 2014

Please use the Joomla forums (http://forum.joomla.org/) for support requests. This tracker is only for bugs found in the CMS.

avatar Bakual Bakual - close - 21 Oct 2014
avatar zero-24 zero-24 - close - 21 Oct 2014
avatar Bakual Bakual - change - 21 Oct 2014
Status New Closed
Closed_Date 0000-00-00 00:00:00 2014-10-21 10:11:44
avatar zero-24 zero-24 - change - 7 Jul 2015
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