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avatar brianteeman
brianteeman
14 Oct 2025

Just tried a new install of J5.4 downloaded from the downloads site (same error with j6)

At the end of the installation I get this error message

Image
avatar brianteeman brianteeman - open - 14 Oct 2025
avatar joomla-cms-bot joomla-cms-bot - change - 14 Oct 2025
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 14 Oct 2025
avatar brianteeman
brianteeman - comment - 14 Oct 2025

I am going to guess that the problem is caused by trying to register for automated updates but it not possible as the site is local

avatar richard67
richard67 - comment - 14 Oct 2025

I am going to guess that the problem is caused by trying to register for automated updates but it not possible as the site is local

I would guess the same. @brianteeman Do I assume right that besides that message, the installation was successful, and the site is working?

avatar richard67
richard67 - comment - 14 Oct 2025

Or was it on Windows and there was the known problem with deleting the installation folder?

avatar brianteeman
brianteeman - comment - 14 Oct 2025

The open site and open admin link on that page just return to the same installation page

Yes it is on windows with the known issue of it not removing the empty folder but this reported error is NEW

avatar richard67
richard67 - comment - 14 Oct 2025

Yes, I only asked to get an idea of what happens. Not wanted to close the issue.

avatar brianteeman
brianteeman - comment - 14 Oct 2025

@richard67 sorry if i was abrupt - challenging personal times

avatar richard67
richard67 - comment - 14 Oct 2025

No problem, all ok. My best wishes,

avatar brianteeman
brianteeman - comment - 14 Oct 2025

exact same problem with j6

avatar brianteeman brianteeman - change - 14 Oct 2025
The description was changed
avatar brianteeman brianteeman - edited - 14 Oct 2025
avatar brianteeman brianteeman - change - 14 Oct 2025
Title
[5.4] An error has occurred while fetching the JSON data:
[5.4][6.0] An error has occurred while fetching the JSON data:
avatar brianteeman brianteeman - edited - 14 Oct 2025
avatar richard67
richard67 - comment - 14 Oct 2025

Does it also happen when you chose to disable the automated updates before you finish the installation?

avatar brianteeman
brianteeman - comment - 14 Oct 2025

yes - see video

chrome_kkHHP0buLY.mp4
avatar joomdonation joomdonation - change - 15 Oct 2025
Status New Closed
Closed_Date 0000-00-00 00:00:00 2025-10-15 05:23:06
Closed_By joomdonation
avatar joomdonation joomdonation - close - 15 Oct 2025
avatar joomdonation
joomdonation - comment - 15 Oct 2025

PR #46286 should address this issue. Please test, thanks !

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