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avatar dautrich
dautrich
15 Sep 2025

On one of my sites, scheduled tasks suddenly stopped working after about eight months without any change to their configuration.

See the top and the end of the Task Execution History:

Image

Image

Here are the respective logs:

joomla_scheduler.zip

My configuration:

Image

The configuration:

Image

Image

Image

The setup of the active tasks can be taken from this ZIP:

Scheduled Tasks Setup.zip

Steps to reproduce the issue

I don't know a simple method how to reproduce the issue.

Expected result

Configures tasks keep on working.

Actual result

Configured tasks stop after an unknown period of time.

System information (as much as possible)

systeminfo-2025-09-14T08_53_57+02_00.zip

Additional comments

The website (https://systemtest.neudorf-mkk.de) has been built with J2.5 around 2013 and has been updated regularly to J5.3.3. The site gets content updates about once a week, but the basic setup didn't change in 2025.

I ran into the same issue already in 2024 for no apparent reason. I tried in vain to reconfigure the scheduled tasks, i.e. by using Webcron. I switched back and forth between lazy and webcron scheduling, but to no avail.

In January 2025, I tried a radical method: I deleted all existing scheduled tasks and recreated them from scratch, using the settings shown in the screenshots above. That seemed to be successful, because everything worked fine for about eight months. But by the end of August 2025, the issue struck again.

I will try to delete and re-create the tasks again. I will give a comment on the outcome.

avatar dautrich dautrich - open - 15 Sep 2025
avatar joomla-cms-bot joomla-cms-bot - change - 15 Sep 2025
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avatar dautrich dautrich - edited - 15 Sep 2025
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avatar dautrich dautrich - edited - 15 Sep 2025
avatar alikon
alikon - comment - 16 Sep 2025

from what i can argue from your images , the task Extensions update notification is causing the stop

avatar dautrich
dautrich - comment - 16 Sep 2025

@alikon What is your argument for that assumption?

avatar alikon
alikon - comment - 16 Sep 2025

look at man run icon near the task

avatar dautrich
dautrich - comment - 16 Sep 2025

@alikon You're probably right! I disabled the Extension Update Notification task. After that, I was able to test-run the other three tasks. I'll check whether they will run again.

If they do, I will close this issue and open an issue with the developer of the Extension Update Task.

Thanks for taking the time to look at the issue!

avatar dautrich
dautrich - comment - 16 Sep 2025

On a different site, I have the same issue. But on this site, the standard Joomla Update Notification was hanging for weeks, and I have not been able to restart it.

avatar alikon
alikon - comment - 16 Sep 2025

can you click on the man running icon ?

avatar dautrich
dautrich - comment - 16 Sep 2025

When I click on the icon, it's gone. But when I try to test-run the task, I get the error message: "No content was returned".

Image
avatar dautrich
dautrich - comment - 16 Sep 2025

Just an idea: Shouldn't we have a kind of "janitor" that does something like a "garbage collection"? To periodically stop tasks that have gone crazy, timed out, or do have other issues.

avatar joomdonation
joomdonation - comment - 21 Sep 2025

@dautrich Is it OK to give us access to the site ? Would love to take a look to see why the task Update Notification could not finish it's execution like that (result in No content was returned error). I guess because that reason, the task could not be finished and prevent the next tasks to be executed.

avatar dautrich
dautrich - comment - 22 Sep 2025

@joomdonation
It's a bit difficult to give you access to the respective site. I need the site urgently. Therefore, I deleted the “hanging” task and re-created it. This resolved the situation (at least temporarily).

I will try to kickstart one of my backups (taken during the period the task was hanging) to a test site. If the restored site shows the same behavior, I can create a superuser account for you on that test site.
Would that be sufficient, or will you require FTP access as well?

avatar joomdonation
joomdonation - comment - 22 Sep 2025

OK, thanks @dautrich, super user account is enough. Just so you know, with a super user account, I can install a Files Manager extension to add some debug code to check the issue if needed.

avatar dautrich
dautrich - comment - 22 Sep 2025

@joomdonation
I have kickstarted a backup of my site to a test site: [https://www.upgrade.hasenritter.de]
You can find the “hanging” task on the restored site as well.

There is a superuser account which you can use:

  • Username: ciaran
  • Password: Start1234567 (pls change to a secure password of your own)
avatar joomdonation
joomdonation - comment - 22 Sep 2025

Hmm. The account seems to be invalid. And you should not post super user account here as it could be seen by everyone. Could you please send me an email to tuanpn@joomdonation.com for further communication?

avatar dautrich
dautrich - comment - 22 Sep 2025

@joomdonation
Pls try again.
For your information: Password reset is required for that account, and I track that user's activities. (Btw: I saw your failed login attempts.) Anyway, it's only a test site, which I will purge as soon as your activities have finished.

avatar dautrich
dautrich - comment - 22 Sep 2025

@joomdonation
The real site has .htaccess protection for the admin directory and MFA for my own superuser account. Since there is an SSL certificate on the test site, you might use MFA for your activities as well.

avatar joomdonation
joomdonation - comment - 22 Sep 2025

Thanks @dautrich. I was able to login. Will try to check to see if I can figure out the reason of the issue.

avatar joomdonation
joomdonation - comment - 22 Sep 2025

@dautrich I tried on your test site but could not see the issue. When I run the task manually by clicking on the Run Test button, the task is executed properly, no error No content was returned as you mentioned. As of right now, I do not have any clue why the error happens yet, will try to look more at Scheduled Tasks later.

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