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avatar gwstyles
gwstyles
2 Oct 2024

Steps to reproduce the issue

In admin the new guided tour opens. try hide forever or cancel to close the guided tour,it closes. Navigate elsewhere or refresh page and guided tour reappears?

Expected result

It stays closed.

Actual result

It reappears consistently.

System information (as much as possible)

J 5.2 rc1, php 8.3.11, litespeed server.

Additional comments

None.

avatar gwstyles gwstyles - open - 2 Oct 2024
avatar gwstyles gwstyles - change - 2 Oct 2024
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avatar joomla-cms-bot joomla-cms-bot - change - 2 Oct 2024
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 2 Oct 2024
avatar brianteeman
brianteeman - comment - 2 Oct 2024

Are you able to check in the database AFTER clicking hide or cancel and report the values stored in the #_user_profiles table

avatar gwstyles
gwstyles - comment - 2 Oct 2024

No, I click on cancel and then go to system but automatically guided tour starts again. user_profile table is empty. I also got "Something went wrong while saving tour state information! Response error." for the first time.

avatar brianteeman
brianteeman - comment - 2 Oct 2024

I also got "Something went wrong while saving tour state information! Response error." for the first time.

Ah - that makes sense (would have been good if you had included the error message in your report) - that was supposed to be fixed by #44082 cc @obuisard

avatar gwstyles
gwstyles - comment - 2 Oct 2024

I didn't get the error message at first.

avatar obuisard
obuisard - comment - 2 Oct 2024

Hello @gwstyles,

on a new install with PHP 8.3.7, I cannot reproduce the issue.
What is the database used?
Did you do a fresh install or an update? If update, from what version?

On an update from beta 2, I also do not get any issue.

Please go to your Super User account. Save the profile.
Make sure you have records in the #__user_profiles table (that will check records can be added to the table).

Also please check that the #__guidedtours table has the column 'autostart'.

avatar gwstyles
gwstyles - comment - 3 Oct 2024

I updated from beta 2.
I have records in #__user_profiles table.
I have autostart in #__guidedtours .
DB used MySql version 10.6.19-MariaDB-cll-lve-log.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44181.

avatar gwstyles
gwstyles - comment - 3 Oct 2024

I have now deleted the site and installed J 5.1.4 and then updated to 5.2 rc1 completely vanilla and it appears to work as it should.So updating from various previous versions seems to cause the issue.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44181.

avatar tecpromotion
tecpromotion - comment - 4 Oct 2024

I have now deleted the site and installed J 5.1.4 and then updated to 5.2 rc1 completely vanilla and it appears to work as it should.So updating from various previous versions seems to cause the issue.

Thank you for your feedback.

avatar obuisard
obuisard - comment - 4 Oct 2024

I think it is safe to close this issue, there was no other report of that behavior from the release test group.

avatar obuisard
obuisard - comment - 4 Oct 2024

Thank you @gwstyles for reporting it.

avatar chmst
chmst - comment - 4 Oct 2024

I think it is safe to close this issue, there was no other report of that behavior from the release test group.

I had this too. Updated from 5.1.4 and could not "hide forever" during the first tests. Now it is hidden. Maybe a cache effect?

avatar brianteeman
brianteeman - comment - 5 Oct 2024

I think it is safe to close this issue, there was no other report of that behavior from the release test group.

No its not safe to close. Its a bug that needs to be fixed

avatar fgsw
fgsw - comment - 7 Oct 2024

@gwstyles Can you change the title to a meaningful one?

avatar gwstyles gwstyles - change - 7 Oct 2024
Title
Joomla 5.2 rc1
Guided tour in Joomla 5.2 rc1and rc2
avatar gwstyles
gwstyles - comment - 7 Oct 2024

I have just updated to rc2 from rc1 and the guided tours are behaving worse now when I click on "Whats new in joomla 5.2!" A much smaller pop up appears and locks the back end.Nothing works,you have to log out of admin and log back in to gain control of Admin. This is a vanilla install of J5.1.4 to rc1 and now rc2.
@fgsw title changed.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44181.

avatar gwstyles
gwstyles - comment - 7 Oct 2024

Addendum akeeba and admin tools are installed on the site, so not quite vanilla.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44181.

avatar fgsw
fgsw - comment - 7 Oct 2024

I have just updated to rc2 from rc1 and the guided tours are behaving worse now when I click on "Whats new in joomla 5.2!" A much smaller pop up appears and locks the back end.Nothing works,you have to log out of admin and log back in to gain control of Admin. This is a vanilla install of J5.1.4 to rc1 and now rc2.

Can't confirm after update nightly builds Joomla_5.1.5-dev-Development-Full_Package > Joomla_5.2.0-rc3-dev-Development-Update_Package. Click on Hide forever all works.

avatar gwstyles
gwstyles - comment - 7 Oct 2024

I have just uninstalled everything non joomla and retested and I have the same. I tried to upload a screen dump but it doesn't seem to let me?


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44181.

avatar gwstyles
gwstyles - comment - 7 Oct 2024

I updated from J 5.1.4 not 5.1.5 dev.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44181.

avatar gwstyles
gwstyles - comment - 7 Oct 2024

Image

avatar gwstyles gwstyles - change - 7 Oct 2024
Status New Closed
Closed_Date 0000-00-00 00:00:00 2024-10-07 12:11:29
Closed_By gwstyles
avatar gwstyles gwstyles - close - 7 Oct 2024
avatar gwstyles
gwstyles - comment - 7 Oct 2024

My apologies to all, I just discovered my default admin template is Muta I installed that after the original problem with rc1 and forgot, I just changed it to Atum and it does behave as it should. Getting too old for this...

avatar obuisard
obuisard - comment - 7 Oct 2024

Image

Apparently the Muta template includes an overridden version of the Guided Tours's css file, which does not contain the latest updates and fixes made to the CSS. That is why you are getting such as problematic tour.

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