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avatar OldMan-Jakob
OldMan-Jakob
16 Feb 2024

Steps to reproduce the issue

  1. Open Browser on iPhone navigate to https://davidjakob.com - I tried with Safari and Chrome double-checked with friend
  2. As above but with iPad - that's the devices I had to test with

Expected result

  1. Site opens with slideshow module (Gantry Template) with all necessary navigation

Actual result

Only the logo, hamburger button and cookie consent button show up. Body is black, menu doesn't do anything, cookie button doesn't do anything.

System information (as much as possible)

All parts of the site are up-to-date

System Information
Setting Value
PHP Built On Linux b3.tophost.ch 3.10.0-962.3.2.lve1.5.81.el7.x86_64 #1 SMP Wed May 31 10:36:47 UTC 2023 x86_64
Database Type mysql
Database Version 10.6.17-MariaDB
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb3_general_ci
Database Connection Encryption None
Database Server Supports Connection Encryption No
PHP Version 8.1.27
Web Server LiteSpeed
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 5.0.2 Stable [ Kuboresha ] 9-January-2024 16:00 GMT
Joomla Backward Compatibility Plugin Enabled (classes_aliases:"1", es5_assets:"1")

Additional comments

This seems to be limited to Apple, as I have had no other complaints. I don't know if it's just my site or if it affects other Joomla/Gantry websites. Be good if it could be confirmed one way or another

avatar OldMan-Jakob OldMan-Jakob - open - 16 Feb 2024
avatar OldMan-Jakob OldMan-Jakob - change - 16 Feb 2024
Labels Removed: ?
avatar joomla-cms-bot joomla-cms-bot - change - 16 Feb 2024
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 16 Feb 2024
avatar brianteeman
brianteeman - comment - 16 Feb 2024

I just tested your site on the iphone with out problem - screenshot below which features a photo taken a few hundred yards from where I am sitting

image

avatar OldMan-Jakob
OldMan-Jakob - comment - 16 Feb 2024

I'm perplexed! Thanks for checking. The devices used to check were 1 old
iPhone in Switzerland and one very new and up-to-date one in France, Same
with the iPad's.
I looked at the source and can't see anything to do that.
I'd be grateful for any ideas?

On Fri, 16 Feb 2024 at 13:16, Brian Teeman @.***> wrote:

I just tested your site on the iphone with out problem - screenshot below
which features a photo taken a few hundred yards from where I am sitting

image.png (view on web)
https://github.com/joomla/joomla-cms/assets/1296369/3bf857f9-69d3-41ed-882b-a06ee772d7fd


Reply to this email directly, view it on GitHub
#42823 (comment),
or unsubscribe
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avatar OldMan-Jakob
OldMan-Jakob - comment - 16 Feb 2024

Might it be country specific? Could a couple of people in Switzerland and France test to see what result they get?


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42823.

avatar brianteeman
brianteeman - comment - 16 Feb 2024

maybe they are being blocked by the content of your site which many will consider to be inflmatory or even offensive. Either way it is clearly not a joomla core code problem and this issue report should be closed

avatar OldMan-Jakob
OldMan-Jakob - comment - 16 Feb 2024

OK. I get that. Good grief!
Thanks.

Regards
David


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42823.

avatar alikon alikon - change - 16 Feb 2024
Status New Closed
Closed_Date 0000-00-00 00:00:00 2024-02-16 13:25:37
Closed_By alikon
avatar alikon alikon - close - 16 Feb 2024
avatar alikon
alikon - comment - 16 Feb 2024

closed as not a core issue

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