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avatar Sulpher
Sulpher
6 Dec 2023

Steps to reproduce the issue

I made a subdomain like sub.domain.com and exctacted Joomla 5.0.1 installation package there.
htaccess.txt is not yet renamed.
I initiated installation process and all was fine until the step of installing translation packages.

Russian chosen as a language of installation interface and I attempting to install Russian translation package, but get the following error:

Снимок экрана 2023-12-06 в 15 25 45 Снимок экрана 2023-12-06 в 15 25 38

I attempted to choose another language to make sure it is not the problem related to Russian package, e.g. I chosen German and the issue is the same.
I used Firefox functionality to translate the page into English without leaving the process of installation (to show the community a problem. thus there might be some incorrect terms after machine translation):

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Failed to install language pack ""

I skipped installing translation package and see Finishing the installation step:
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Have a look there is still a message "please choose language packages to install" on the next step despite the fact the installing of language packages is the previous step.

Then I returned back, skipped installing language packages, then returned back to the previous step and repeated this operation few times and finally got this error:
Unknown error deleting the installation folder.

Conclusion:

This issue is not related to translation package. My assumption:

  1. it is problem related to hosting (Hostinger).
  2. Perhaps there is some issue in J5.0.1.

Additional technical information about the environment:
Joomla 5.0.1
Database Version 10.5.19-MariaDB-cll-lve
PHP Version 8.2.5
Web Server LiteSpeed
WebServer to PHP Interface litespeed

avatar Sulpher Sulpher - open - 6 Dec 2023
avatar joomla-cms-bot joomla-cms-bot - change - 6 Dec 2023
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 6 Dec 2023
avatar Sulpher Sulpher - change - 6 Dec 2023
The description was changed
avatar Sulpher Sulpher - edited - 6 Dec 2023
avatar Sulpher Sulpher - change - 6 Dec 2023
The description was changed
avatar Sulpher Sulpher - edited - 6 Dec 2023
avatar Sulpher Sulpher - change - 6 Dec 2023
The description was changed
avatar Sulpher Sulpher - edited - 6 Dec 2023
avatar Sulpher Sulpher - change - 6 Dec 2023
The description was changed
avatar Sulpher Sulpher - edited - 6 Dec 2023
avatar Sulpher Sulpher - change - 6 Dec 2023
The description was changed
avatar Sulpher Sulpher - edited - 6 Dec 2023
avatar drmenzelit
drmenzelit - comment - 6 Dec 2023

Duplicate or similar to #42295 ?

avatar Sulpher
Sulpher - comment - 6 Dec 2023

Yes, it looks as the same issue.

Additional technical information about the environment:
Joomla 5.0.1
Database Version 10.5.19-MariaDB-cll-lve
PHP Version 8.2.5
Web Server LiteSpeed
WebServer to PHP Interface litespeed

The installation of Russian translation was successfully performed via the Administrator panel as I happened to another user with Dutch:
Снимок экрана 2023-12-06 в 15 54 34

avatar Sulpher Sulpher - change - 6 Dec 2023
The description was changed
avatar Sulpher Sulpher - edited - 6 Dec 2023
avatar Quy Quy - close - 6 Dec 2023
avatar Quy
Quy - comment - 6 Dec 2023

Closing as duplicate. Thanks for the report.

avatar Quy Quy - change - 6 Dec 2023
Status New Closed
Closed_Date 0000-00-00 00:00:00 2023-12-06 21:30:33
Closed_By Quy

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