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avatar WM-Loose
WM-Loose
29 Nov 2023

Who came up with this again and didn't think about the consequences?

We receive inquiries here in the Joomlaplates forum as to why these errors for our template updates and modules are suddenly displayed in the backend of J4.4.1.

Previously, our existing updates were always displayed, which were not provided on the update server and only had to be downloaded with a valid subscription and then installed in the backend. How should I set this in the backend so that it is displayed as before. I didn't find a function for activation or deactivation.

I can't deactivate all the update sources now and no longer receive any notifications?

No matter what, PLEASE turn it back quickly.

Execution:
Backend /Extensions /Check for updates

Result:
1

avatar WM-Loose WM-Loose - open - 29 Nov 2023
avatar joomla-cms-bot joomla-cms-bot - change - 29 Nov 2023
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 29 Nov 2023
avatar brianteeman
brianteeman - comment - 29 Nov 2023

Who came up with this again and didn't think about the consequences?

I think what you meant to say is that we are not following the documented process for extension updates and what can we do to fix that.

avatar WM-Loose
WM-Loose - comment - 29 Nov 2023

Yes and no. If updates are only displayed as a notice but a download is only possible on the manufacturer's website, the message is repeatedly shown that the update source is not available even though it exists. No Codce 200 (OK) comes back and it is then interpreted as shown in the view. But if I now deactivate the affected update source, it will no longer be displayed when there is a new xml file. It is clear that this must then be downloaded from the developer with a login. I hope you understand what i mean...

avatar WM-Loose
WM-Loose - comment - 29 Nov 2023

Wow, it only seems to affect Joomla installations at Strato and 1und1.
Can you possibly confirm that?

avatar WM-Loose WM-Loose - change - 29 Nov 2023
Status New Closed
Closed_Date 0000-00-00 00:00:00 2023-11-29 16:53:40
Closed_By WM-Loose
avatar WM-Loose WM-Loose - close - 29 Nov 2023
avatar WM-Loose
WM-Loose - comment - 29 Nov 2023

It was already there with Joomla 4.4.0. I'll close the thread and we'll have to see what the problem is.

avatar WM-Loose
WM-Loose - comment - 1 Dec 2023

The culprit and problem is clearly the hoster Strato. We installed the Joomla installation 1:1 with another provider (DB version and PHP version identical) and there were no more errors when retrieving the update server. The website also has significantly faster loading times than Strato. We found out that the provider has probably been struggling with network problems for a long time. We will recommend the customer to choose another provider.

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