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avatar ctokepa
ctokepa
27 Nov 2023

Steps to reproduce the issue

Upon registration when receiving confirmation email in gmail you reveice it as a text and not a clickable link. I have this issue since joomla 3. This happens when SEF links are enabled. If you have those link disabled you have no issue. I use cyrillic language. Maybe this is the issue.screen shot 2023-11-27 at 12 16 46

Expected result

Actual result

System information (as much as possible)

Additional comments

screen shot 2023-11-27 at 12 16 46

avatar ctokepa ctokepa - open - 27 Nov 2023
avatar ctokepa ctokepa - change - 27 Nov 2023
Labels Removed: ?
avatar joomla-cms-bot joomla-cms-bot - change - 27 Nov 2023
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 27 Nov 2023
avatar toivo
toivo - comment - 27 Nov 2023

After the slash / following the domain name, the SEF URL has a full stop which probably makes the URL invalid. The question is where does it come from, do the Cyrillic alphabet somehow cause it to be added or prefixed.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42403.

avatar Quy
Quy - comment - 27 Nov 2023

It appears to be a period but it is part of the underline of /.

avatar chmst chmst - close - 27 Nov 2023
avatar chmst
chmst - comment - 27 Nov 2023

I think we can close this issue - see comment above.

avatar chmst chmst - change - 27 Nov 2023
Status New Closed
Closed_Date 0000-00-00 00:00:00 2023-11-27 18:38:43
Closed_By chmst
avatar brianteeman
brianteeman - comment - 27 Nov 2023

@chmst why?

avatar ctokepa
ctokepa - comment - 27 Nov 2023

Why do we close it? The SEF activation link does not work since version 3 in cyrillic in rewritten links.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42403.

avatar chmst chmst - change - 27 Nov 2023
Status Closed New
Closed_Date 2023-11-27 18:38:43
Closed_By chmst
avatar chmst chmst - reopen - 27 Nov 2023
avatar toivo
toivo - comment - 27 Nov 2023

The purpose of my comment was simply to highlight the existence of the period aka full stop that follows the / character in the SEF URL that breaks the link because it is not obvious.

This issue was first raised at the forum. The website in question has a menu entry called регистрация (registration) and the period appears in the link only when SEF URLs are enabled.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42403.

avatar brianteeman
brianteeman - comment - 27 Nov 2023

@ctokepa
Is this only happening in gmail? And is gmail being run in english?

If so then the problem may be caused by a security feature in gmail breaking links that contain cyrillic characters as they are often used to fake urls

avatar brianteeman
brianteeman - comment - 27 Nov 2023

The purpose of my comment was simply to highlight the existence of the period aka full stop that follows the / character in the SEF URL that breaks the link because it is not obvious.

As stated by @Quy there is no period after the /

avatar toivo
toivo - comment - 28 Nov 2023

Ok, thank you, guys. My email client displays contiguous underlines, not cut by the slash character. I should have worn glasses.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42403.

avatar ctokepa
ctokepa - comment - 28 Nov 2023

@brianteeman the language of my gmail is Bulgarian. I think only in gmail because it filters the link. Are there any options on making an exception for activation link because having more users is crutual for the site. And if I am to ask them to copy paste and so on users and income may be lost.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42403.

avatar brianteeman
brianteeman - comment - 28 Nov 2023

The only thing I can think of is to try a different setting for "unicode alias"

image

avatar ctokepa
ctokepa - comment - 29 Nov 2023

I have tested it on other clients. I think it is a gmail protection or something. In other mail clients everything is working.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42403.

avatar fgsw
fgsw - comment - 6 Feb 2024

I think it is a gmail protection or something.

@ctokepa so nothing to test as no core issue?

avatar Quy Quy - change - 6 Feb 2024
Labels Added: Information Required
avatar Quy Quy - labeled - 6 Feb 2024
avatar Quy Quy - close - 15 Mar 2024
avatar Quy
Quy - comment - 15 Mar 2024

Closing as non-core issue.

avatar Quy Quy - change - 15 Mar 2024
Status New Closed
Closed_Date 0000-00-00 00:00:00 2024-03-15 14:27:08
Closed_By Quy

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