[#42222] - "Forgot your password" unable to send email
- Closed
- 25 Nov 2024
- Medium
- Build: Joomla! 5.0.0
- # 42222
Steps to reproduce the issue
Install Joomla as default.
Global Configuration -> Server -> Mailer = "PHP Mail".
"Forgot your password" unable to send email.
Expected result
Email should be sent
Actual result
No email is sent
System information (as much as possible)
Joomla 5.0
Red Hat RHEL 9
Additional comments
The cause
In file libraries/src/Mail/MailerFactory.php, line 83
if ($mailer->setFrom($mailfrom, MailHelper::cleanLine($fromname), false) === false) {
needs to be changed to
if ($mailer->setFrom($mailfrom, MailHelper::cleanLine($fromname), true) === false) {
The php "mail" needs $additional_params = "-fsupport@mydomain.com"
mail(
string $to,
string $subject,
string $message,
array|string $additional_headers = [],
string $additional_params = ""
): bool
| Labels |
Removed:
?
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joomla-cms-bot
- | Labels |
Added:
No Code Attached Yet
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Hackwar
- | Labels |
Added:
bug
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| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2024-11-25 10:26:21 |
| Closed_By | ⇒ | chmst |
Closing as this is not a joomla core. https://support.google.com/mail/thread/210192174/how-to-authenticate-dkim-or-spf?hl=en
Maybe you can ask for support on https://forum.joomla.org
As Christiane mentioned, this is not a Joomla issue, anyway please don't use php mail function, use smtp instead.
As Christiane mentioned, this is not a Joomla issue, anyway please don't use php mail function, use smtp instead.
The reason to use SMTP is that your SMTP server (if configured correctly) adds a DKIM signature to your outgoing emails.
Gmail requires all senders to authenticate with either SPF or DKIM.
The PHP mail and sendmail methods don't add a DKIM signature.
Looking at the maillog, without the $additional_params = "-fsupport@mydomain.com", the sender email becomes
from=apache@T140.localdomain
The email is then rejected by gmail-smtp-in.l.google.com with message
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/42222.