Log in from the front-end (assumes there is a Login menu option)
The login page has options to: Forgot Password and Forgot Username.
Choosing either of those asks for your email address and the message:
"Please enter the email address for your account. A verification code will be sent to you. Once you have received the verification code, you will be able to choose a new password for your account."
After entering the email address and clicking on "Submit" results in the message:
"If the email address you entered is registered on this site you will shortly receive an email with a reminder."
Receive a message with instructions to reset either password or username.
The email is never received in the inbox or spam at the specified email address.
The email provided is the email associated with the user's login account.
Joomla 4.x.x (actual test was done on 4.3.3 and 4.3.4
Labels |
Removed:
?
|
Labels |
Added:
No Code Attached Yet
|
Labels |
Added:
Information Required
|
Closing due to no response and as suggested a possible case for the issue.
Status | New | ⇒ | Closed |
Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2023-10-11 01:12:10 |
Closed_By | ⇒ | Quy |
Since this is the only report, I assume it is a local issue, otherwise, we would have received many more reports. Have you checked with your hosting provider?