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avatar lionated88
lionated88
29 Aug 2023

Steps to reproduce the issue

When I change the email template in the mail template editor, it has no effect, the system sends the content of the Language file rather than the content of the mail template I edited and saved on the backend.

Expected result

My changes being applied to the sent email

Actual result

My changes doesn't apply, on the backend it looks like it saved what I edited, but the content of the sent email is the content of a language constant.

System information (as much as possible)

php: Linux xxx.com 4.18.0-305.17.1.lve.el7h.x86_64 #1 SMP Wed Sep 8 04:44:37 EDT 2021 x86_64
dbserver: mysql
dbversion: 5.7.43
dbcollation: utf8mb4_general_ci
dbconnectioncollation: utf8mb4_general_ci
dbconnectionencryption:
dbconnencryptsupported: true
phpversion: 8.1.22
server: Apache
sapi_name: cgi-fcgi
version: Joomla! 4.3.4 Stable [ Bora ] 22-August-2023 16:00 GMT
useragent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36

Additional comments

avatar lionated88 lionated88 - open - 29 Aug 2023
avatar lionated88 lionated88 - change - 29 Aug 2023
The description was changed
avatar brianteeman
brianteeman - comment - 29 Aug 2023

Which mail template did you edit
Which email did you receive

avatar lionated88
lionated88 - comment - 29 Aug 2023

I editet com_users.registration.user.self_activation_w_pw, end I get this email but the original version, not the edited.

avatar brianteeman
brianteeman - comment - 29 Aug 2023

Have you set joomla to send the password
image

If not then you are editing the wrong email

avatar joomla-cms-bot joomla-cms-bot - change - 29 Aug 2023
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 29 Aug 2023
avatar lionated88
lionated88 - comment - 29 Aug 2023

Yes that's correct.

However, I'm extremely sorry for wasting your time, I figured out the issue. It works as it should when I use the joomla registration form, the issue is with SEBLOD, because I was using a user form of that component, and it looked like it works as it should as it is sending the correct email template based on the configuration of joomla user settings, but the content of th email isn't from the mail template settings but from somewhere else. I will contact them.

Should I delete this issue from here?

avatar brianteeman brianteeman - change - 29 Aug 2023
The description was changed
Status New Closed
Closed_Date 0000-00-00 00:00:00 2023-08-29 19:42:28
Closed_By brianteeman
avatar brianteeman brianteeman - close - 29 Aug 2023

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