[#38680] - Can't upload images larger than 512Kb in Media Manager in Joomla 4
- Closed
- 6 Sep 2022
- Medium
- Build: 4.2-dev
- # 38680
Steps to reproduce the issue
-
keep standard setup values for uploads
-
upload an image larger than 512kb via Menu -> Content -> Media
Expected result
- image uploaded
Actual result
- The blue line gets to the end and nothing happens
- There's no error in the console
System information (as much as possible)
=============
System Information
php: Linux server.miras.pro 4.18.0-372.16.1.lve.el7h.x86_64 #1 SMP Thu Jul 14 08:11:38 UTC 2022 x86_64
dbserver: mysql
dbversion: 10.5.16-MariaDB-cll-lve
dbcollation: latin1_swedish_ci
dbconnectioncollation: utf8mb4_general_ci
dbconnectionencryption:
dbconnencryptsupported: false
phpversion: 8.0.22
server: Apache
sapi_name: litespeed
version: Joomla! 4.2.2 Stable [ Uaminifu ] 2-September-2022 20:41 GMT
useragent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:91.0) Gecko/20100101 Firefox/91.0
=============
PHP Settings
memory_limit: 1024M
upload_max_filesize: 16M
post_max_size: 32M
display_errors: false
short_open_tag: false
file_uploads: true
output_buffering: false
open_basedir:
session.save_path: xxxxxx
session.auto_start: 0
disable_functions:
xml: true
zlib: true
zip: true
mbstring: true
fileinfo: true
gd: true
iconv: true
intl: true
max_input_vars: 5000
Additional comments
- In the same cPanel Account and server it works on Joomla 3.10 and Wordpress
- I have tried Chrome, Safari and Firefox with the same result
joomla-cms-bot
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crazy suggestion but you havent run out of disk space have you?
No.I'm not out of Space. I haver a VPS and I'm the admin.
El dom, 4 sept 2022, 11:55, Brian Teeman @.***>
escribió:
crazy suggestion but you havent run out of disk space have you?
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Aldo I hace the same issue un all t'he Joomla 4.2.2 in t'he server with
different accounts and 7.4 and 8.0 PHP versions. But all t'he 3.10 versions
works fine
El dom, 4 sept 2022, 11:55, Brian Teeman @.***>
escribió:
crazy suggestion but you havent run out of disk space have you?
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is it always the same image you are trying to upload? if it perhaps you could attach it here so others can try to replicate your problem
@brianteeman I can give you access to a couple of joomla if you think it can help to track the issue :)
I've tried 3 different images over 512Kb and the iissue is always present
Successful upload:
Then it's something on my setup?
I have a very coomon setup. cPanel with Cloudlinux 7.9 Apache and MariaDB + alt-php + imunify360. And it's working on Joomla 3.10 and WP in the same enviroment :/
I thinks that the limit is 800kb and that it's ModSecurity related. If ModSecurity is enabled I can't upload any image greater than 800kb and works well if disabled.
This make any sense to you?
Should I open a ticket on imunify360 website?
I think that's the rule:
77316736: IM360 WAF: Request body parsing error||T:APACHE||
For people with the same issue. The solution:
https://cloudlinux.zendesk.com/hc/en-us/articles/360012079000-Error-ModSecurity-Request-body-no-files-data-length-is-larger-than-the-configured-limit
Thanks for information. I close this, as it is not a joomla core issue.
| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2022-09-06 16:58:40 |
| Closed_By | ⇒ | chmst |
Which value is your maximum upload in media options? Which editor?