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avatar ma-byrdmedia
ma-byrdmedia
31 Mar 2022

Logging into back end of website produces a blank white screen. How can we fix this?

Second question, are you able to provide FTP username and password for our website if we provide the details? (What details would you need?)

avatar ma-byrdmedia ma-byrdmedia - open - 31 Mar 2022
avatar joomla-cms-bot joomla-cms-bot - change - 31 Mar 2022
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 31 Mar 2022
avatar drmenzelit drmenzelit - change - 31 Mar 2022
Status New Closed
Closed_Date 0000-00-00 00:00:00 2022-03-31 05:29:19
Closed_By drmenzelit
avatar drmenzelit drmenzelit - close - 31 Mar 2022
avatar drmenzelit
drmenzelit - comment - 31 Mar 2022

Hi @ma-byrdmedia, github is not a support platform for Joomla. It would be better to post your problem, with detailed information, on the forum: forum.joomla.org
For the second question: You should ask your hosting provider for FTP access for your domain

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