No Code Attached Yet Information Required
avatar joomla-admin
joomla-admin
7 Feb 2022

Steps to reproduce the issue

Create an article. Type something in the content. Select save. Type "Edit" to return to enter edit mode for the same article.
Type some words to update the article. Then select save.
The system shall spin during saving process.
Please note the duration of the spinning time. Instantly or 3~5 seconds.
Make sure your article is saved with new update.
If not, user will have to select "<--" (Back button) on the browser to return to the article in editor mode, and select save again.
The system shall save properly as the system shall spin longer during saving process.

Expected result

System shall spin for a few seconds during saving process

Actual result

Occasionally, system spin for one second and jump out of editor mode

System information (as much as possible)

  • Joomla 4 is hosted on Ubuntu 21.04
  • This issue happens since the beginning of 4.0.x version.
  • The issue is NOT related to Editor (TinyMCE or JCE) or Browser (Google Chrome of MS Edge).
  • The bug may not happen in the first attempt. Try it for 10 times, you will definitely get one.
  • To work around this bug, the user will need to use the browser back button (<--) to return to the page in which the article is in the edit mode and with the update. Select "Save" to save the article again. The article shall be saved for the second time.

Additional comments

You may contact me at bkwchong@gmail.com, Bryan Chong.

avatar joomla-admin joomla-admin - open - 7 Feb 2022
avatar joomla-cms-bot joomla-cms-bot - change - 7 Feb 2022
Labels Added: No Code Attached Yet
avatar joomla-cms-bot joomla-cms-bot - labeled - 7 Feb 2022
avatar richard67
richard67 - comment - 7 Feb 2022

Please give this issue a meaningful title.

avatar brianteeman
brianteeman - comment - 7 Feb 2022

The bug may not happen in the first attempt. Try it for 10 times, you will definitely get one.

If that were true this would not be the first report

Type some words to update the article. Then select save.

So clearly something is happening onsave that is causing the problem.

You didnt provide any system information as requested so its impossible to debug. You should look at all plugins that operate onsave/aftersave for example the smartsearch content plugin.

avatar chmst chmst - change - 7 Feb 2022
Labels Added: Information Required
avatar chmst chmst - labeled - 7 Feb 2022
avatar joomla-admin joomla-admin - change - 16 Feb 2022
Title
Joomla 4.0.6
Unable to save article update randomly
avatar joomla-admin joomla-admin - edited - 16 Feb 2022
avatar joomla-admin joomla-admin - change - 16 Feb 2022
The description was changed
avatar joomla-admin joomla-admin - edited - 16 Feb 2022
avatar bkwchong
bkwchong - comment - 17 Feb 2022

This issue retain in Joomla 4.1

avatar bkwchong
bkwchong - comment - 17 Feb 2022

Please give this issue a meaningful title.

Done

avatar bkwchong
bkwchong - comment - 17 Feb 2022

The bug may not happen in the first attempt. Try it for 10 times, you will definitely get one.

If that were true this would not be the first report

Type some words to update the article. Then select save.

So clearly something is happening onsave that is causing the problem.

You didnt provide any system information as requested so its impossible to debug. You should look at all plugins that operate onsave/aftersave for example the smartsearch content plugin.

I have updated system info. Let me know what other info do u need.

avatar joomla-admin joomla-admin - change - 20 Feb 2022
Title
Unable to save article update randomly
Unable to save article successfully, happens randomly in J4
avatar joomla-admin joomla-admin - edited - 20 Feb 2022
avatar brianteeman
brianteeman - comment - 21 Feb 2022

Please close as another issue was created #37106

avatar Quy Quy - change - 21 Feb 2022
Status New Closed
Closed_Date 0000-00-00 00:00:00 2022-02-21 21:52:41
Closed_By Quy
avatar Quy Quy - close - 21 Feb 2022

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