Note: Upload also fails with JCE image manager.

Uninstall JCE and report back if the problem persists

I disabled JCE with no change in behavior. The system also constantly
requires me to login after every action. I manually upgraded to 4.02 with
no change in behavior.

Thanks for the suggestion.
Paul

On Sat, Aug 28, 2021 at 6:22 AM Dimitris Grammatikogiannis <
@.***> wrote:

Note: Upload also fails with JCE image manager.

Uninstall JCE and report back if the problem persists

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well it uploads fail in JCE and uploads fail in Joomla - then its probably a hosting issue and not a Joomla issue.

Fix permissions and ownership on files and folders and try again, also remove all .htaccess files and try again.

Please send a screenshot of this error page:

See error message: "You don't have permission to access this. Please contact a website administrator if this is incorrect."

I believe I uploaded a screenshot initially.

On Saturday, August 28, 2021, Phil E. Taylor @.***>
wrote:

Please send a screenshot of this error page:

See error message: "You don't have permission to access this. Please
contact a website administrator if this is incorrect."

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If you had done then you wouldn't have been asked to do it.

The htaccess file is what ships with Joomla. The php version is 7.4.22. New site. Only Akeeba admin tools installed to verify file permissions.

Can you upload on the folder banners or headers?

ok this is not a hosting issue.

You are failing one of these checks:

// Access check
		if (!$user->authorise('core.manage', 'com_media')
			&& (!$asset || (!$user->authorise('core.edit', $asset)
			&& !$user->authorise('core.create', $asset)
			&& count($user->getAuthorisedCategories($asset, 'core.create')) == 0)
			&& !($user->id == $author && $user->authorise('core.edit.own', $asset))))
		{
			throw new NotAllowed($this->app->getLanguage()->_('JERROR_ALERTNOAUTHOR'), 403);
		}

so ... the question is which, and why...

Whats the history of this site? is it an upgrade? an upgrade from what?

Please try applying the patch here #35397 or testing the nightly build here https://developer.joomla.org/nightly-builds.html

Are you logged in as a super admin or other type of user?

super admin. I even set up duplicate super accounts. No difference.

I first set up the account as an upgrade from a new 3.10. That initially
showed the problem. Then I did a manual reinstall copying all files from a
complete 4.02 version I had uploaded. No change.

On Sat, Aug 28, 2021 at 4:07 PM Phil E. Taylor @.***>
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Are you logged in as a super admin or other type of user?

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Added the edit action as advised. No change.

On Sat, Aug 28, 2021 at 4:13 PM Paul Aydelott @.***>
wrote:

super admin. I even set up duplicate super accounts. No difference.

I first set up the account as an upgrade from a new 3.10. That initially
showed the problem. Then I did a manual reinstall copying all files from a
complete 4.02 version I had uploaded. No change.

On Sat, Aug 28, 2021 at 4:07 PM Phil E. Taylor @.***>
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Are you logged in as a super admin or other type of user?

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after adding it - go to the OPTIONS button in media manager and click save and close. And try again.

On 28 Aug 2021, at 22:22, paydelott @.***> wrote:

Added the edit action as advised. No change.

On Sat, Aug 28, 2021 at 4:13 PM Paul Aydelott @.***>
wrote:

super admin. I even set up duplicate super accounts. No difference.

I first set up the account as an upgrade from a new 3.10. That initially
showed the problem. Then I did a manual reinstall copying all files from a
complete 4.02 version I had uploaded. No change.

On Sat, Aug 28, 2021 at 4:07 PM Phil E. Taylor @.***>
wrote:

Are you logged in as a super admin or other type of user?

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Fix permissions and ownership on files and folders and try again, also remove all .htaccess files and try again.

Then I did a manual reinstall copying all files from a complete 4.02 version I had uploaded.

did you check the onwership?

This is not a file ownership issue. Its a Joomla ACL levels issue and its failing in this access check

Edited outside Joomla in cpanel and restarted Joomla.

On Sat, Aug 28, 2021 at 4:23 PM Phil E. Taylor @.***>
wrote:

after adding it - go to the OPTIONS button in media manager and click save
and close. And try again.

On 28 Aug 2021, at 22:22, paydelott @.***> wrote:

Added the edit action as advised. No change.

On Sat, Aug 28, 2021 at 4:13 PM Paul Aydelott @.***>
wrote:

super admin. I even set up duplicate super accounts. No difference.

I first set up the account as an upgrade from a new 3.10. That
initially
showed the problem. Then I did a manual reinstall copying all files
from a
complete 4.02 version I had uploaded. No change.

On Sat, Aug 28, 2021 at 4:07 PM Phil E. Taylor @.***>
wrote:

Are you logged in as a super admin or other type of user?

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Attempted to login to home page to edit article and add image.

First attempt: login successful with edit button appearing on home page article. JCE edit shows, image upload button works to select image, but attached error page shows. Apparently logged out from front-end.
Second and subsequent login attempt immediately show the attached error page.

Note: this is consistent with the same error in #35244. No caching either in Joomla or by Cloudflare. Website is shared hosting by Siteground.

Siteground

Ok before we go any further go and DISABLE all the aggressive SiteGround CACHING features which are well documented at breaking things joomla and non-joomla!!!

All caches were turned off. Yeah, can't test with cache on.

It appears that what is happening is that my session is being killed before the upload takes place. Therefore I must constantly login. This is the error showing in my host's error log:
2021-09-01 14:24:05 UTC [apache][:notice] [pid 81191] [client 67.143.160.151:54578] mod_hive matched URI http://dust-n-shavings.com/administrator/index.php (/home/u1577-wcezfu0gtrdi/www/dust-n-shavings.com/public_html/administrator/index.php) with match 10, referer: http://dust-n-shavings.com/administrator/

mod_hive Siteground by any chance?

Yes. Perhaps this is a Siteground problem with their version of Apache?

On Wed, Sep 1, 2021 at 9:30 AM Phil E. Taylor @.***>
wrote:

mod_hive Siteground by any chance?

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mod_hive later known as 1h.com (ironically their own website is no longer working) is a Siteground security product.

Move web hosts or turn off Siteground specific security tools - then test.

Thanks. I'll take up the issue with Siteground.

On Wed, Sep 1, 2021 at 9:34 AM Phil E. Taylor @.***>
wrote:

mod_hive later known as 1h.com (ironically their own website is no longer
working) is a Siteground security product.

Move web hosts or turn off Siteground specific security tools - then test.

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Advise to the wise. Forget Siteground as a host that specializes in Joomla. That appears to have changed. No help from their support desk.

Forget Siteground as a host

This happened several years ago when they first started increasing their prices by a huge percentage. They used to be the flagship forerunner but went down hill very very quickly :-(

Their tech is still second to none - but it causes more issues than it solves on dynamic sites.