No Code Attached Yet bug
avatar paternax
paternax
17 Aug 2020

There is a problem with the system notification in Workflow. You have a workflow with a several users. The usergroups of the users based on registered (no administrators), so they and should not receive the "normal" system messages.
If you set the option "Receive System Emails" to "No" in the user configuration the user get also no workflow notification, even if his user group and/or the user is explicitly in the configuration of the transition.

Steps to reproduce the issue

Set up a workflow scenario like. https://docs.joomla.org/Publishing_Workflow/Scenarios/en
But set receive email notification in the user configuration to "No":
screen shot 2020-08-17 at 08 32 20

In the workflow Transition set "Send Notification" to "Yes" and select the Users/Usergroups from the last step
screen shot 2020-08-17 at 08 33 46

Expected result

As a result there should be emails sent to all members of the usergroup "faktencheck" and to the user "checker"

Actual result

In the described configuration the selected usergroup and user get no email.

If you set the options "receive system messages" to "Yes" for all users which are involved the Workflow, each user get all messages from the workflow. Also from the transitions they were not selected.

System information (as much as possible)

Joomla 4.0.0-beta4-dev
PHP 7.3

Additional comments

avatar paternax paternax - open - 17 Aug 2020
avatar joomla-cms-bot joomla-cms-bot - change - 17 Aug 2020
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 17 Aug 2020
avatar ghost
ghost - comment - 18 Sep 2020

Didn't get a Notification if Receive System Emails is set on Yes or No.

Similaer: #30361

avatar Quy Quy - change - 23 Oct 2020
Labels Added: ?
avatar Quy Quy - labeled - 23 Oct 2020
avatar chmst chmst - change - 9 Feb 2022
Labels Added: No Code Attached Yet
Removed: ? ?
avatar chmst chmst - unlabeled - 9 Feb 2022
avatar crystalenka
crystalenka - comment - 8 Mar 2022

This is still an issue in Joomla 4.1. I don't want every author and editor to be able to receive all system emails, but I do want them to receive notifications when they are selected.

avatar brianteeman
brianteeman - comment - 5 May 2022

Since this issue was created the code was changed and it no longer relies on "receive system emails"

However the changed code is also broken as only admin users will receive a notification see #37745

avatar stimpsonjcat
stimpsonjcat - comment - 18 Dec 2022

It is 7 months later, and it still isn't working for me. Only admins are receiving messages, if that user group is set in the workflows. Could you please fix this, to make the workflows useful?


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/30395.

avatar Hackwar Hackwar - change - 20 Feb 2023
Labels Added: bug
avatar Hackwar Hackwar - labeled - 20 Feb 2023

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