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avatar PhilETaylor
PhilETaylor
9 Jun 2020

Steps to reproduce the issue

Create yourself some test users:

Screenshot 2020-06-09 at 19 54 26

I note after that "Receive System Emails" is set to OFF by default. I left it off.

Go to Admin -> Users -> Mass Mail Users

Compose an email

Leave settings on the right alone as:

Screenshot 2020-06-09 at 19 55 27

Click Send Email

Expected result

Edit: 3 emails are sent to the three registered users (as configured above) = They have Receive System Emails = Off so they dont get the email, I guess that's correct.

Edit: However on further testing, regardless of the users Receive System Emails setting, they never get the mass email

Therefore I expect that Joomla would say that 1 email has been sent.

Actual result

Joomla 4 tells me it has sent 3 emails.

Screenshot 2020-06-09 at 19 56 23

HOWEVER it has in fact only sent ONE EMAIL and that email was actually sent to THE SUPER ADMINS EMAIL ADDRESS and not to any of the registered users.

Screenshot 2020-06-09 at 19 57 09

System information (as much as possible)

Using MailHog for catching emails sent by SMTP to a different docker container. MailHog is rock solid and receives all emails that Joomla sends.

Additional comments

BONUS, even if Receive System Emails is enabled, Joomla 4 still only sends ONE email and not 3 or 4 emails as expected.

avatar PhilETaylor PhilETaylor - open - 9 Jun 2020
avatar joomla-cms-bot joomla-cms-bot - change - 9 Jun 2020
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 9 Jun 2020
avatar PhilETaylor PhilETaylor - change - 9 Jun 2020
Title
[4.0]
[4.0] Mass Mail doesn't email as expected to users
avatar PhilETaylor PhilETaylor - edited - 9 Jun 2020
avatar PhilETaylor PhilETaylor - change - 9 Jun 2020
The description was changed
avatar PhilETaylor PhilETaylor - edited - 9 Jun 2020
avatar PhilETaylor PhilETaylor - change - 9 Jun 2020
The description was changed
avatar PhilETaylor PhilETaylor - edited - 9 Jun 2020
avatar PhilETaylor PhilETaylor - change - 9 Jun 2020
The description was changed
avatar PhilETaylor PhilETaylor - edited - 9 Jun 2020
avatar PhilETaylor PhilETaylor - change - 9 Jun 2020
The description was changed
avatar PhilETaylor PhilETaylor - edited - 9 Jun 2020
avatar PhilETaylor PhilETaylor - change - 7 Mar 2022
Status New Closed
Closed_Date 0000-00-00 00:00:00 2022-03-07 18:39:43
Closed_By PhilETaylor
Labels Added: No Code Attached Yet
Removed: ?
avatar PhilETaylor PhilETaylor - close - 7 Mar 2022

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