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[#29382] - After upgrading to Joomla 3.9.18 Helix error
- Closed
- 3 Jun 2020
- Medium
- Build: staging
- # 29382
Steps to reproduce the issue
Fatal error: require_once(): Failed opening required '/home/users/xxxx/public_html/libraries/joomla/document/html/renderer/head.php' (include_path='.:/usr/multiphp/php7.2/usr/share/php:/home/lib/php7.2:/home/lib/php7.2/pear') in /home/users/xxxx/public_html/templates/lt_envico/error.php on line 27
Expected result
After upgrading to Joomla 3.9.18, the following error occurred. How can I solve it?
Actual result
System information (as much as possible)
Additional comments
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ChristineWk
- comment
- 2 Jun 2020
There were similar posts there: https://pcmshaper.com/forum/joomla-3-8-12-update-why-is-the-head-php-file-suddenly-not-found/99
See also last post. Maybe you could ask in forum. BTW: You should use PHP 7.3
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/29382.
richard67
- comment
- 2 Jun 2020
Yes, and check if your Helix template is up to date ;-)
| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2020-06-03 15:00:34 |
| Closed_By | ⇒ | Quy |
Quy
- comment
- 3 Jun 2020
Closing as it appears to be a template issue.
Is your PHP version 7.2 so the include path is right? If so, please check if the folders "/usr/multiphp/php7.2/usr/share/php" and "/home/lib/php7.2:/home/lib/php7.2/pear" really exist and are not excluded from access by the webserver by an open_basedir directive.