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avatar Gioiello196
Gioiello196
22 Apr 2020

sorry for my English. I'm italian.

Problem: With the site offline, if I try to log in from FrontEnd with username and password, an error page appears.

This happened with this morning's update to version 3.9.18

I hope someone can solve it. Thank you.

avatar Gioiello196 Gioiello196 - open - 22 Apr 2020
avatar joomla-cms-bot joomla-cms-bot - change - 22 Apr 2020
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 22 Apr 2020
avatar infograf768
infograf768 - comment - 22 Apr 2020

can't reproduce the error here.

avatar Sandra97
Sandra97 - comment - 22 Apr 2020

can't reproduce either.

avatar richard67
richard67 - comment - 22 Apr 2020

can't reproduce either, using the one and only user I have, the super user created with installation. @Gioiello196 Could you provide details? Is it the super user you have problems with? Or another one? If another one: Which user group does that user belong to?

avatar C-Lodder
C-Lodder - comment - 22 Apr 2020

I can see in the Network tab that it throws a 503, but nothing shown on the page

avatar richard67
richard67 - comment - 22 Apr 2020

Same here.

avatar gerryfrancis
gerryfrancis - comment - 22 Apr 2020

@Gioiello196 Which error message appears when you attempt to load your site? (You may post the message in Italian, too.) Otherwise it is hard to guess which problem you are experiencing.

avatar Gioiello196
Gioiello196 - comment - 22 Apr 2020

ok .. I don't know what happened but now it works. However, the problem happened on my 2 joomla sites, immediately after the 3.9.18 update. Putting the site offline and logging on the frontend side with super user data resulted in an error. As if it didn't connect to the server. Thanks to everyone for the availability and we hope that it has settled.

avatar richard67 richard67 - change - 22 Apr 2020
Status New Closed
Closed_Date 0000-00-00 00:00:00 2020-04-22 13:19:23
Closed_By richard67
avatar richard67 richard67 - close - 22 Apr 2020
avatar richard67
richard67 - comment - 22 Apr 2020

@Gioiello196 Thanks for reporting back.

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