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avatar asmego
asmego
8 Apr 2019

Steps to reproduce the issue

Go to https://njcounseling.org/administrator and login.
Then I get this error message: This page isn’t working njcounseling.org is currently unable to handle this request.
HTTP ERROR 500

Also, our Civicrm module is not working. When we click on a registration link, we also get this same error message as above. I'm not sure if the 2 issues are related or not.

Expected result

When logging in, it should go to our dashboard for Joomla and enable us to edit the site.

Actual result

I get an error page.

System information (as much as possible)

We recently migrated to a new host. All of the files seem to be there and intact.

Additional comments

I have contacted our new host, but they couldn't figure out the issue. I have posted on the forum, but have gotten no response. I've also tried to search within the forum and have tried to troubleshoot the issue. I cannot figure this out!! Please help!

The error is showing on views/default/helpers/defaultloadedfromtemplate.php on line 1612.

SO the issue is on defaultloadedfromtemplate.php file.

Votes

# of Users Experiencing Issue
1/1
Average Importance Score
5.00

avatar asmego asmego - open - 8 Apr 2019
avatar joomla-cms-bot joomla-cms-bot - labeled - 8 Apr 2019
avatar Quy Quy - change - 8 Apr 2019
Status New Closed
Closed_Date 0000-00-00 00:00:00 2019-04-08 16:18:17
Closed_By Quy
avatar joomla-cms-bot joomla-cms-bot - change - 8 Apr 2019
Closed_Date 2019-04-08 16:18:17 2019-04-08 16:18:18
Closed_By Quy joomla-cms-bot
avatar joomla-cms-bot joomla-cms-bot - close - 8 Apr 2019
avatar joomla-cms-bot
joomla-cms-bot - comment - 8 Apr 2019

Set to "closed" on behalf of @Quy by The JTracker Application at issues.joomla.org/joomla-cms/24527

avatar Quy
Quy - comment - 8 Apr 2019

Please ask help at Joomla Forums.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/24527.

avatar asmego
asmego - comment - 8 Apr 2019

I have tried contacting the Joomla Forums. I have not been able to resolve this issue. 
-Andrea
On Monday, April 8, 2019, 12:18:17 PM EDT, Joomla! CMS Bot notifications@github.com wrote:

Set to "closed" on behalf of @Quy by The JTracker Application at issues.joomla.org/joomla-cms/24527


You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub, or mute the thread.

avatar asmego asmego - change - 8 Apr 2019
The description was changed
avatar asmego asmego - edited - 8 Apr 2019

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