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avatar Milglius
Milglius
22 Dec 2018

Steps to reproduce the issue

Click on 'Back to top' link at the bottom in mobile chrome.

Expected result

The click on the link should result in the page scrolling upwards.

Actual result

Do nothing

System information (as much as possible)

Chrome mobile
Joomla 3.9.1
Joomla default protostar template

Additional comments

avatar Milglius Milglius - open - 22 Dec 2018
avatar joomla-cms-bot joomla-cms-bot - change - 22 Dec 2018
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 22 Dec 2018
avatar richard67
richard67 - comment - 22 Dec 2018

I can't reproduce this for Joomla 3.9.1 with the protostar template, neither with Chrome version 68.0.3440.83 64-Bit on iOS 12.1.2 nor with Chrome version 71.0.3578.99 32-Bit on Android 6.0.1.

@Milglius Could you provide some details about browser version and mobile OS and version?

avatar Milglius
Milglius - comment - 22 Dec 2018

Android 9 Chrome 71.0.3578.99

avatar richard67
richard67 - comment - 22 Dec 2018

Let's see if someone else can reproduce that.

@Milglius Do you have any footer module enabled for the site?

avatar Milglius
Milglius - comment - 22 Dec 2018

Yes footer module enabled

Strange on main joomla site this feature works ok, maybe its wise to implement similar solution as is implemented on main joomla site? can we make pull request their code in joomla default protostar template?

avatar richard67
richard67 - comment - 22 Dec 2018

@Milglius I think it would be better if someone tries to replicate the issue with a footer module enabled, and if so, investigate the error and fix it in the staging branch. I will see if I can find some time for that later.

avatar Milglius
Milglius - comment - 22 Dec 2018

@richard67 thank you

avatar mbabker
mbabker - comment - 22 Dec 2018

The back to top solution on joomla.org is a third party plugin.

avatar Milglius
Milglius - comment - 23 Dec 2018

What is the diference in The back to top solution in your third party plugin and joomla core default protostar template solution that do nothing in Chrome mobile android?

avatar mbabker
mbabker - comment - 23 Dec 2018

Protostar just uses an anchor tag to mark where the back to top link should take you, the plugin is a JavaScript based solution.

avatar ReLater
ReLater - comment - 23 Dec 2018

And Protostar uses a short JQuery JS snippet in template.js to let the page scroll smoothly with a e.preventDefault();
. @Milglius Maybe that's the resaon that it doesn't work in your environment. Check the JavaScript console for errors. And/Or remove these lines for testing.

avatar richard67
richard67 - comment - 27 Dec 2018

@Milglius I have tried again to reproduce the error with a standard Joomla footer module enabled at the footer position of Protostar, but I could not get the error, neither with Chrome version 68.0.3440.83 64-Bit on iOS 12.1.2 nor with Chrome version 71.0.3578.99 32-Bit on Android 6.0.1.

Did you use another 3rd party footer module? If so, maybe that one produces some invalid html which breaks the link to top neighbouring that module. What happens if you unpublish that footer module? Does it work then?

And can you provide a link to the website for which you have the error so we (me and others) can try to reproduce that with our mobile devices and Chrome versions and see what we can find out?

And could you test what @ReLater suggested above and let us know here about the result?

avatar joomla-cms-bot joomla-cms-bot - change - 4 Mar 2019
Status New Closed
Closed_Date 0000-00-00 00:00:00 2019-03-04 12:59:30
Closed_By joomla-cms-bot
avatar franz-wohlkoenig franz-wohlkoenig - change - 4 Mar 2019
Closed_By joomla-cms-bot franz-wohlkoenig
avatar joomla-cms-bot joomla-cms-bot - close - 4 Mar 2019
avatar joomla-cms-bot
joomla-cms-bot - comment - 4 Mar 2019
avatar franz-wohlkoenig
franz-wohlkoenig - comment - 4 Mar 2019

closed as no Answer was send, but Issue can always be reopened.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/23316.

avatar Milglius
Milglius - comment - 23 Mar 2019

how to provide link to you ?

avatar franz-wohlkoenig
franz-wohlkoenig - comment - 27 Mar 2019

how to provide link to you ?

sorry, don't get what you mean.

avatar Milglius
Milglius - comment - 11 May 2019

its for ichard67 not to you franz

avatar richard67
richard67 - comment - 11 May 2019

@Milglius you should provide the link here for all.

I did say:

And can you provide a link to the website for which you have the error so we (me and others) can try to reproduce that with our mobile devices and Chrome versions and see what we can find out?

"we (me and others)" and not "I" because I think it needs more than 1 tester to be able to reproduce that problem, which seems to be very specific for particular versions of OS or browser, or to be related to some site specific things, since I was not able to reproduce it with a standard Joomla.

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