[#23128] - DSGVO - Privacy information export does not work
- Closed
- 4 Dec 2018
- Critical
- Build: 3.9.0
- # 23128
Steps to reproduce the issue
Exporting a DSGVO-sheet after getting a user-request via the ACP, either by direct download or by mail.
Expected result
Complete user-informations-sheet is created and downloaded/sent by mail.
Actual result
Exported file with that only says this:
<?xml version="1.0" encoding="utf-8"?>
<data-export>
<domain name="user_contact" description="joomla_user_contact_data"/>
<domain name="contact_contact_custom_fields" description="joomla_contact_contact_custom_fields_data"/>
</data-export>System information (as much as possible)
See attached filesysteminfo-2018-11-20T17_14_52+01_00.txt
Additional comments
This would be a rather important thing to find a solution for, as I have to provide the information to our users in some way. Thanks!
You will need to enable error reporting and provide an actual error message for us to diagnose this. An empty export is valid if for whatever reason no data is found at all in supported plugins/contexts.
| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2018-12-04 18:30:00 |
| Closed_By | ⇒ | joomla-cms-bot |
| Closed_Date | 2018-12-04 18:30:00 | ⇒ | 2018-12-04 18:30:01 |
| Closed_By | joomla-cms-bot | ⇒ | Quy |
Set to "closed" on behalf of @Quy by The JTracker Application at issues.joomla.org/joomla-cms/23128
Closing for now until additional information is provided.
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/23128.
Oh, seems like i mistyped the code, sorry for that.
The current output is:
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/23128.