J3 Issue ?
avatar chizuoka
chizuoka
9 Oct 2018

Steps to reproduce the issue

Set redis for session cache
Login to backend admin

Expected result

Login successfully

Actual result

Get stuck on login loop, login goes back to login over and over

System information (as much as possible)

Joomla! 3.8.12
Ubuntu 18.04

Additional comments

avatar chizuoka chizuoka - open - 9 Oct 2018
avatar joomla-cms-bot joomla-cms-bot - change - 9 Oct 2018
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 9 Oct 2018
avatar brianteeman brianteeman - change - 9 Oct 2018
Labels Added: J3 Issue
avatar brianteeman brianteeman - labeled - 9 Oct 2018
avatar HLeithner
HLeithner - comment - 10 Oct 2018

Are you sure redis is working? it sound like that joomla is unable to create a session.

avatar Mat-o
Mat-o - comment - 11 Oct 2018

Hi,
I use Redis as session manager and cache in many joomla instances with default parameters.
Eight of them are on the same Redis database, and I have no issue of any kind. In that regard, it is better than memcached.
You should look at your Redis server or the Redis connector, or ask your provider if he can provide details.

avatar chizuoka
chizuoka - comment - 11 Oct 2018

Actually i suspect it could not create the session. Which leads to a second possible bug, i keep getting an error "Redis ping failed" however when i run redis-cli from the client machine to the target redis machine, there is no issues at all. I even see joomla sending "Select 0" pings consistently to the redis server. Anyway i can debug what went wrong?

Additionally, it actually worked for a long while, and just suddenly stopped working 2 days ago.

avatar PhilETaylor
PhilETaylor - comment - 14 Oct 2018

Have you recently added a password for Redis Database 0 ?

Is Redis Database 0 shared between multiple Joomla sites ?

What happens if you use Redis Database 6 for example?

What happens if you clear ALL Cookies in your browser for the site BEFORE loading the login page?

avatar Quy Quy - change - 27 Dec 2018
Status New Closed
Closed_Date 0000-00-00 00:00:00 2018-12-27 15:18:59
Closed_By Quy
avatar joomla-cms-bot joomla-cms-bot - change - 27 Dec 2018
Closed_By Quy joomla-cms-bot
avatar joomla-cms-bot joomla-cms-bot - close - 27 Dec 2018
avatar joomla-cms-bot
joomla-cms-bot - comment - 27 Dec 2018

Set to "closed" on behalf of @Quy by The JTracker Application at issues.joomla.org/joomla-cms/22556

avatar Quy
Quy - comment - 27 Dec 2018

This can be reopened when the requested information is provided.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/22556.

Add a Comment

Login with GitHub to post a comment