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avatar onderzoekspraktijk
onderzoekspraktijk
16 Sep 2018

Steps to reproduce the issue

I used a backup of a live website installed 3.9.0 alpa, and after that beta.
When I log into the frontend I get the edit profile page. This gives me notice to tick the box I agree in the field Privacy Policy, and save that by clicking the submit button.

Expected result

The result should be that in the backend my agreemeny is registered, and in the frontend I get the message Profile saved...

Actual result

All this happens, but also I get a notice telling me:
"Please confirm that you consent to this web site stronig your information etc....."
And also the field Privacy Polici is there (in red) with the two responses I agree and No, with No tickt.

When I tick I agree, I get in an neverending loop where the system registers my agreement, and still keeps presenting the notive and the field and keeps asking ...etc.

System information (as much as possible)

This is a real-life site. So I had Easy profile on, and Trombinoscope. Both deliver extra's in userregistration and contact presentation. I deleted both but cannot see any change in the issue after deleting them. However: perhaps they have triggered something when they were active. Perhaps noy. Both were there in the alpha and worke okay. So.

Additional comments

The profile has also the field Send notification for User Actions Log, this also presents two radio bittons, and this field works okay: when Yes is ticket the change takes hold aftre submitting the form. So the field type as such functions okay.

avatar onderzoekspraktijk onderzoekspraktijk - open - 16 Sep 2018
avatar joomla-cms-bot joomla-cms-bot - labeled - 16 Sep 2018
avatar Twincarb
Twincarb - comment - 16 Sep 2018

Is this only with an Administrator account? Or does it happen to a Registered user as well? If it's only Admin accounts that have the issue are you running a component that prevents editing of Administrator accounts from the front end?


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/22212.

avatar onderzoekspraktijk
onderzoekspraktijk - comment - 16 Sep 2018

It does happen to a registered user as well. (I made a new user set to rgeistred from the backen end. The new user after first login has to tocjt the privacy consent, and this triggers the same neverending loop in the same way.)


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/22212.

avatar franz-wohlkoenig franz-wohlkoenig - change - 17 Sep 2018
Status New Discussion
avatar Sandra97
Sandra97 - comment - 17 Sep 2018

I can reproduce the issue on 2 live sites upgraded to Beta2. A registered user keeps being asked to confirm their consent. I switched the template to use Protostar to see if it could have been due to some template overrides but still not working as expected.

avatar B3nito
B3nito - comment - 17 Sep 2018

I have this #22173 maybe it is connected.

avatar joomdonation
joomdonation - comment - 17 Sep 2018

This issue should be addressed by #22196 already. You can confirm that by look at #__privacy_consents table on your site database, change data type of subject field to varchar(255) and it will solve this issue (before, it was varchar(25) and data was not stored properly)

avatar franz-wohlkoenig franz-wohlkoenig - change - 17 Sep 2018
Status Discussion Closed
Closed_Date 0000-00-00 00:00:00 2018-09-17 10:06:21
Closed_By franz-wohlkoenig
avatar joomla-cms-bot joomla-cms-bot - change - 17 Sep 2018
Closed_By franz-wohlkoenig joomla-cms-bot
avatar joomla-cms-bot joomla-cms-bot - close - 17 Sep 2018
avatar joomla-cms-bot
joomla-cms-bot - comment - 17 Sep 2018
avatar franz-wohlkoenig
franz-wohlkoenig - comment - 17 Sep 2018

closed as having Pull Request #22196

avatar Healyhatman
Healyhatman - comment - 31 Oct 2018

Still happening for me, two different sites.

avatar franz-wohlkoenig
franz-wohlkoenig - comment - 31 Oct 2018

@Healyhatman can you please open a new Issue as Comments on closed ones got low Notice. https://docs.joomla.org/Filing_bugs_and_issues#Reporting_bugs

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