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[#20742] - Locked Out of Joomla
- Closed
- 13 Jun 2018
- Critical
- Build: Newest
- # 20742
Steps to reproduce the issue
I somehow locked myself out of my website and Joomla. When I try to login Joomla says I don't have an account. My email is not recognized when I try to reset my password. When I try to access my website for administration it doesn't recognize my username and password either. Help!
Expected result
Actual result
System information (as much as possible)
Additional comments
joomla-cms-bot
- | Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2018-06-13 21:18:51 |
| Closed_By | ⇒ | brianteeman |
Sorry to hear that. Don't panic.
If you go to the forum https://forum.joomla.org then they will be able to help