?
avatar rotech1
rotech1
3 Feb 2018

Steps to reproduce the issue

visit the website

Expected result

site works perfectly, as it did right thru 3.8.3

Actual result

This page isn't working
has redirected you too many times
Try clearing your cookies
ERR_TOO_MANY_REDIRECTS

System information (as much as possible)

Joomla 3.8.3 PHP 7.1

Additional comments

Is this perhaps related to the "router issues" ?? And the reports of users never being logged out?

We recently upgraded our site to https://
Everything working fine the last few weeks.

But since 3.8.4 update, some users are getting "too many redirects" when they access the site from older http:// links. First reported by a user who was clicking old archived forum post notices from months ago. (update - can happen also directly from https:// links!) Once that is triggered the error subsequently continues with ANY url.

SO FAR I'm not able to reproduce the issue on any Mac, but some PCs with Chrome and Firefox, I can. (And then have to delete site cookies to clear it)
It's not "reliable" though, seems to be only once in a blue moon... Reported 4 times today!
sessionsettings

avatar rotech1 rotech1 - open - 3 Feb 2018
avatar joomla-cms-bot joomla-cms-bot - change - 3 Feb 2018
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 3 Feb 2018
avatar rotech1 rotech1 - change - 3 Feb 2018
The description was changed
avatar rotech1 rotech1 - edited - 3 Feb 2018
avatar ReLater
ReLater - comment - 3 Feb 2018

To test if it's related to the router issue:

avatar franz-wohlkoenig franz-wohlkoenig - change - 3 Feb 2018
Status New Known Issue
Closed_Date 0000-00-00 00:00:00 2018-02-03 07:49:24
Closed_By franz-wohlkoenig
avatar joomla-cms-bot joomla-cms-bot - change - 3 Feb 2018
Status Known Issue Closed
Closed_Date 2018-02-03 07:49:24 2018-02-03 07:49:25
Closed_By franz-wohlkoenig joomla-cms-bot
avatar joomla-cms-bot joomla-cms-bot - close - 3 Feb 2018
avatar joomla-cms-bot
joomla-cms-bot - comment - 3 Feb 2018
avatar franz-wohlkoenig
franz-wohlkoenig - comment - 3 Feb 2018

closed as known Issue.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19546.

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